Customer and Channel Partner Success Stories

Click on a WorldSmart Solution and See How Your Communications Needs Can Be Solved

WorldSmart Awards

Communications Solutions, Product of the Year Award for WorldSmart
Communications Solutions, Product of the Year Award for WorldSmart
Unified Communications Solutions, Product of the Year Award for WorldSmart
Customer Interaction Solutions, Product of the Year Award for WorldSmart CallCenter
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See How We Save You 50-75% on Your Communications Costs

"WorldSmart 4.0 is a game changer for us. It creates an environment of unified communications that center on my user's contact lists and is natural and intuitive to the point where training becomes a non-issue, accelerating how and when new tools can be deployed in our environment."

Dominic Namnath
CTO
TriCounties Regional Center

"I love how all of Communications are located on this one WorldSmart 4.0 webpage, this truly brings forth the "Unified Communications" aspect and it is already helping increase my productivity!"

Mike Moniz
Sr. Network Administrator
Biolase Technology, Inc.

"I just demoed Panterra 4.0 for the 1st time and it couldn't have gone any better. There was quite a "wow" factor with the customer I presented to. I'm really excited by the future."

Matt Dainko
VP -Sales
Fluid Networks

"PanTerra runs their business in an old school way while offering a state of the art unified communications solution. There are very few companies around anymore where one can actually talk directly with a knowledgeable person when you need assistance. PanTerra takes this one step further and provides access to their executives on ideas and suggestions. PanTerra provides me the confidence I need as my communications provider because of their innovative communications solution and superior support. Great people, excellent product and fair pricing; what more can I ask for?"

Rollie Herman
Westpac Marine Services, Inc.

"I really like being able to have every function from the dashboard linked with the messenger i.e. faxing, voicemail, call routing, soft phone. Everything is just a lot easier to access, and it seems to me that the functions will be a lot less confusing for some of our customers."

Jackie Lange
Customer Support
Fluid Networks

"Since we do not have a full-time IT support person, it is business critical that PanTerra Networks provides support and service that is "off-the-hook" And their support and service is just what we are looking for and just what we need"

Ron Wessels
COO
MDK Motorsports

"Your customer support has been great from installation, configuration, porting, and maintenance and all your techs have been wonderful."

Bradley Broussard
IT Administrator
Cenergy International

"We found the response from the PanTerra Networks Support staff to be second to none that we have experienced. The support staff was always quick to assist and concerned about any issue we had, no matter how small. On a scale of 1 to 10, the Support Management and staff get a resounding 10 from me."

Mike E.
Special Projects Manager
Manufacturing Company

"The savings in time, resources, and money we experienced with the WorldSmart Call Center service were immediate and dramatic. But equally important improvements, such as the superior responsiveness to our customers that we can provide, and resolving almost all inquiries from our customers in a single call, have also been made possible. Our customer satisfaction has soared with the PanTerra solution."

Mike Moniz
Sr. Network Administrator
Biolase Technology, Inc.

"I found PanTerra has the only solution in the market today that unifies all communications and collaboration applications at both personal and organizational levels, enabling us to communicate most effectively on a global scale. PanTerra provides us excellent support and their quality of service is superior. Most importantly, the WorldSmart solution has saved us a lot of time and money."

Cary Sholer
Chairman & CEO, WaveStrong, Inc.

"PanTerra's WorldSmart Communicator not only has cut my communications costs in half, but its feature set has truly increased my broker's productivity. I can share a desktop with a client to show them market trends instantly. And the secure IM provides a confidential means of connecting to multiple clients at once."

Chip Unsworth
Chairman and CEO
Legend Merchant Group, Inc.

"The best thing I like about PanTerra's solution is the mobility. At any time, we can move our IP phones to anywhere, such as home or remote offices, and simply plug into the Internet connection to work with our corporate resources and communicate with our clients and colleagues around the world. Or you can just carry your laptop that has the soft-phone integrated with the WorldSmart secure Instant Messaging. The Outlook exchange integration is really cool. Voicemail, fax and emails are automatically delivered to a single unified box, enabling easy access, archiving and playback of messages from anywhere."

Jim Wells
IT Director
M-Factor, Inc.

"WorldSmart-CCA is the perfect application for our customers to manage their critical tasks directly from their Salesforce accounts. The reason we chose WorldSmart-CCA is that WorldSmart is a complete suite of cloud-based unified communications services. Our customers can truly benefit from a single platform for all their communications needs. The well integrated WorldSmart-CCA along with the Salesforce Call Center components offer our customers the most comprehensive solution and the greatest return on investment."

Greg Walker
CEO
Dynamix Unified Solutions
PanTerra Partner

"We feel that PanTerra provides a more powerful, comprehensive set of tools for the SME marketplace than its competitors. What makes PanTerra's solution compelling is the fact that it delivers a higher value and a greater opportunity for integration with our other products. The ability to engage multiple services from a unified environment is certainly attractive to our customers and positions us as a leader in the communications space. Most importantly, PanTerra's platform is future-proof and presents a wide range of opportunities for customers trying to stay ahead in a difficult financial climate."

Steve Ayzen
Director of Sales
Strategema
PanTerra Partner

"Polycom offers a full range of VoIP endpoints and professional services that seamlessly integrate with PanTerra's WorldSmart platform to create an advanced and highly productive IP telephony environment . By certifying interoperability through Polycom's VoIP Interoperability Program, PanTerra Networks is helping its customers take advantage of the exceptional sound quality, intuitive user interfaces and ease of deployment of Polycom's SoundPoint and SoundStation product lines."

Chalan Aras
Vice President of Marketing
Voice Communications Division
Polycom Corporation
PanTerra Partner

"PanTerra's WorldSmart for AppExchange advances the AppExchange cloud-based operating system vision, by allowing any small or medium sized business the ability to immediately provision a complete cloud-based Unified Communications service within minutes. WorldSmart is to Unified Communications, what Salesforce is to CRM. PanTerra recognized the need to offer a complete cloud-based Unified Communications suite that will eliminate the need for SMEs to purchase siloed solutions that cost significantly more and lack the benefits of an integrated offering."

Bobby Napiltonia
Sr. VP, Worldwide Alliances
salesforce.com
PanTerra Partner

"WorldSmart has already been proven a success for our customers, with its bundled service and immediate provisioning from anyone's desktop. Customers are profiting from significant cost savings within days."

Binda Mangat
CEO
Quorum Technologies
PanTerra Partner

"I am pleased to honor PanTerra Networks for their hard work and accomplishments. Their commitment to quality and excellence benefit the contact center experience as well as ROI for the companies that use them. For 11 years, Customer Interaction Solutions magazine has recognized the companies which demonstrate excellence in technological advancement and application refinements."

Nadji Tehrani
Executive Group Publisher and Editor-in-Chief
Customer Interaction Solutions Magazine
Industry Expert

Sutherland Networks

PanTerra's Cloud-based Platform Is The Real Winner In An Economy Slowdown.

"We view the software-as-a-service model as a way to offer small and start-up businesses the same communications infrastructures that are typically reserved for enterprise organizations. As a small network services provider, it is nearly impossible to offer software and services to our customers with the large size investment required to build datacenters. By partnering with PanTerra, we are able to leverage a carrier grade, scalable, cloud-based technology platform with no upfront cost and also create a recurring revenue stream."

Bill Sutherland
President and Owner, Sutherland Networks

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WaveStrong, Inc.

Simplifying Global Communications and Collaboration with WorldSmart.

"We have been working with PanTerra Networks for years. I found PanTerra has the only solution in the market today that unifies all communications and collaboration applications at both personal and organizational levels, enabling us to communicate most effectively on a global scale. PanTerra provides us excellent support and their quality of service is superior. Most importantly, the WorldSmart solution has saved us a lot of time and money."

Cary Sholer
Chairman & CEO, WaveStrong, Inc.

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Biolase Technology, Inc.

Resolve technical support inquiries, handle more calls, and deliver superior customer satisfaction with WorldSmart Call Center solution.

"Our customers can now get technical questions answered in real-time without delay. Most of the time, customers’ issues get resolved through one call. Our agents are now handling thousands of calls per month. We are extremely impressed with the ease of use of the PanTerra Call Center services and tools that allow us to achieve 100% turnaround."

Mike Moniz, Sr. Network Administrator
BIOLASE Technology, Inc.

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M-Factor, Inc.

Improved flexibility, mobility and accessibility with WorldSmart™ Cloud-based Unified Communications hosted services.

"Having an integrated communication system with the flexibility to scale, full mobility support to move around, and complete accessibility to our corporate resources from satellite offices was critical. That is why we chose PanTerra’s WorldSmart services."

Jim Wells, IT Director
M-Factor

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Legend Merchant Group, Inc.

A dynamic financial services firm improves productivity and performance while cutting cost in half with WorldSmart™ Cloud-based Unified Communications.

"The beauty of WorldSmart services is that it not only cut my monthly communications cost in half but also increased the communications applications that we didn’t even know our company would use to increase productivity. It will make no sense for us to switch our company from WorldSmart."

David W. “Chip” Unsworth, Jr., Chairman and CEO
Legend Merchant Group, Inc.

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Dragonfly Technologies, LLC

Building A Successful Cloud-based Business with PanTerra’s WorldSmart

"We realized that to deliver a powerful communications solution to the small and medium sized business market is much more than just hosting. PanTerra’s Software-as-a-Service delivery model and business philosophy is the key driver of our decision to build business and partnerships around the WorldSmart platform."

William Cumming
President, Dragonfly Technologies, LLC.

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IS Support, Inc.

Positioning a Service Business For Success with PanTerra Networks’ WorldSmart.

"We chose to partner with PanTerra based on its SaaS industry leadership, seamlessly integrated suite of unified communications services, and lucrative recurring revenue stream. We have seen tremendous demands from the market for the flexibility, scalability and protection that this cloud-based solution provides."

Steve Combs
President, IS Support Inc.

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