For most of the 20th century, businesses measured their success by how large their corporate headquarters grew in size. In deed, much of the 20th century was driven by industry giants and large conglomerations. Much has changed in the 21st century. With the advent of globalization through the internet and advances in personal productivity with the personal computer and software, the 21st century has given rise to the new giant: Small and Medium sized enterprises or SMEs. There are over 10 million SMBs in the US alone and it is the fastest growing marketplace today. Virtually anyone with a valuable product or service can start a business now.

Multi-location businesses are exploding because businesses want to be closer to customers

What makes an SME different from the industry giants? Personalized service and locate expertise. How do SMEs grow and keep these two strategic advantages? Through multi-location growth. By locating their people around the country and around the world closer to their customers, multi-location SMEs can grow exponentially fast while maintaining their core advantages of being an SME.

Growing a single location business into a multi-location business presents significant challenges and barriers. How do you maintain a single corporate image? How do people communicate efficiently? How do customers connect with the company? Duplicating the infrastructure of a single location business at each location doesn't solve these problems. In many cases, as with remote users and road warriors, you don't even have the option of duplicating what is at headquarters.

Multi-location businesses are faced with huge challenges today

While the power and opportunity of multi-location expansion is attractive, expanding to multi-locations, if not done correctly, can cost a business, significant time, energy, resources and most of all money. The good news is that the technology and solutions are available to make this transition smoothly and effectively

PanTerra's WorldSmart Unified Communications SaaS service is a 21st century solution to a 21st century problem. By hosting all your communications needs in a highly reliable datacenter and delivering it over a reliable IP transport, WorldSmart is ideally suited for multi-location businesses. Every location, even remote users and road warriors, receives the same communications features and services and can selectively customize their services to suite their needs. Since PanTerra delivers the service, there is no up front capital costs and no obsolescence issues. Maintenance is done through an easy browser interface and any new features are instantly available to all locations at once.

PanTerra's WorldSmart solves your multi-location business challenge

With WorldSmart, turning up a new location is a snap. Moving, expanding or closing down an existing location is easy too. In summary, with WorldSmart you:

• Get all your unified communications needs delivered on-demand
• Don't have expensive up front capital costs
• Can present a single corporate image to your customers
• Signficantly improve employee communications and information exchange
• Save money in communications costs and IT management and complexity
• Have maximum flexibility in growing and adapting your business in the future
• Gain access to new features and services instantly with a future-proof platform

Most importantly, with WorldSmart, you can stop focusing your time, energy, resources and money on operational issues and focus on the revenue side of your business!