PanTerra's WorldSmart CallCenter is the first and only Automatic Call Distribution (ACD) service with all the features you need to run an inbound call center business, while still maintaining seamless integration with other cloud-based applications such as communication, collaboration, messaging and CRM through the same user experience. With WorkSuite Call Center, SMEs can provide unparalleled sales and service support without investing in the complex array of hardware, software and CTI application and multi-vendor complexities traditionally required to build a call center.
Reduce Monthly Call Center Expenses Significantly with WorldSmart CallCenter
Because of the cloud-based delivery model, your agents are able to provide superior performance from any location. PanTerra's CallCenter suite can be deployed within minutes and scale to capacity based on user demand. It can be used for call centers supporting customer service and support, fundraising, seasonal campaigns and promotions. The Call Center service is managed at PanTerra's world-class highly reliable and fully redundant data center. Let PanTerra take care of the operational hassles for you so you can focus on your core business rather than the call center infrastructure.