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WorldSmart Functional Solution - Digital Business Voice PBX
PanTerra Networks is dedicated to delivering digital voice and cloud-based PBX solutions designed for the enterprise while maintaining the cost and ease-of-administration required by the SME. Purchasing a phone system can be a daunting task. PanTerra Networks has solved this problem with the introduction of our simply deployed, robust, cloud-based Communications system.
Frustrated with all the CAPEX spending it seems to take to get your communications up and running? First you have to buy a phone system, then there's voice mail storage. Next an email server and before you know it, you're looking at a conferencing server and IM server. Does it ever stop? Want to stop buying hardware that becomes immediately obsolete?
With PanTerra's WorldSmart service, buying CAPEX is a thing of the past. WorldSmart services run in a reliable datacenter and are delivered to you "on-demand" through your existing data network. And with WorldSmart, you not only get all the PBX services you need, but many more communications services you already depend on, like Email, Company wide Calendar/Contacts, Audio Conferencing, Collaboration, Business Secure IM and SMS Messaging, saving you even more money. In fact, you can save up to 75% over separately priced individual service offerings.
WorldSmart Saves You Both CAPEX and Monthly Communications Costs
PanTerra Networks’ Cloud-based PBX solutions make Deploying, Managing and Scaling your IP phone system a snap.
WorldSmart is a Snap to Deploy, Support and Scale
Our PBX customers are not bound to specific hardware manufacturers. Nor do we limit your choices when it comes to bandwidth. In order to deliver unified SaaS anywhere, anytime, PanTerra delivers its services through the widest range of business-class carriers and bandwidth providers available today. By being carrier and broadband “agnostic” PanTerra maximizes its footprint and reach, providing the maximum coverage for today’s globally oriented businesses. This approach also allows PanTerra’s customers to select the most reliable and cost effective means of connecting to its service.
WorldSmart Puts You in Control with Complete Freedom of Choice
Whether it's unlimited calling minutes or unlimited audio conferencing with individual conference bridges per person, WorldSmart's PBX features cover you whether your a fast growing small business to a multi-location enterprise. Call recording, live monitoring, and multiple call queues provide a powerful inbound call center environment for your support, sales or marketing departments, increasing customer satisfaction. And with unique features such as MobileCall, which allows you to "move" a caller from any phone to any phone without breaking the conversation, or MobileMessage, which routes messages from different messaging systems (email, IM, SMS, VM) to you based on real-time presence, WorldSmart can increase significantly your productivity!
Get So Much More From Your Phone System With WorldSmart
At PanTerra Networks, we solve the communications dilemma by unifying all of your communications needs. PanTerra provides a complete one-stop-shop for all of the communication, collaboration, call center and messaging services required to run your company. Stop paying thousands of dollars to implement multiple communications systems and services that are never truly integrated. We’ve catered our Unified Communications specifically for you!
Upgrading your PBX?
- Professional PBX Features, integrated with desktop collaboration and messaging tools
Enterprise looking to consolidate multiple services?
Most companies use a number of disparate services to handle their internal and external communications. PanTerra Networks has consolidated a number of these services and made them available on a per-seat, monthly basis.
- Full PBX, Call Center ACD, Unlimited Voice, Unlimited Conferencing, Web Collaboration and Desktop sharing, Unlimited Web Conferencing, Desktop Fax, Video, Outlook Exchange
Multi-location enterprise in need of seamless communications?
- Connect all of your users through one, unified communications platform
- Collaborate with co-workers around the globe
- Consolidate your voice traffic, and manage your globally distributed telephony solution through one simple interface
Unify all Your Communications Needs
Discovery
- We perform a detailed analysis of the call-flow and work-flow in your current situation
- Identification of any strengths and weaknesses in your existing system
- Interviews with the administrators and managers that would be affected by changes to the current system
- We fully understand your business goals and your existing telephony infrastructure
Problem Solving
- We identify key call center features needed to be successful
- We make detailed recommendations for new workflow
Demonstration
- We “show you the way” through a detailed demonstration of the PanTerra Call Center Solution as it pertains to you business
- Deep-dive into the User, Manager and Administrator experience
WAN Evaluation / VoIP Assessment
- QOS testing to determine the stability of your network connections
- Capacity testing to determine the total number of concurrent calls that can be handled
- Performance of a telecom audit to identify the savings involved in deploying VoIP
Proposal Process
- Make recommendations for proposed call flows based on your organizations goals
- Make services recommendations based on the fit between your organizations needs and PanTerra’s services
- Make hardware recommendations based on the
Installation Assistance
- IP Phone configuration
- LAN/Router recommendations
- Extension/Agent set-up
- ACD and Auto Attendant Configuration
- Telecom Service Provider Cut-over
