Call us at 800.805.0558
Optimize Communications for Multi-Location Businesses
Dealing with the complexities of a business communication network with multiple offices, subsidiaries or remote employees is no easy task. Traditional voice solutions require multiple products, applications and services per location and remote users are still with limitations. Add to that all the other communications that we use on a daily basis such as chat, email, calendar, text messaging, instant messaging and manpower to maintain network synchronicity and the costs and headaches are compounded. Being on an island is sometimes very descriptive for remote offices and staff.
Enter the PanTerra Network where business communications to us is everything unified regardless of location including digital business voice, video, fax, email, contact, calendar, chat, instant message, presence, conferencing, webinars and desktop sharing from one interface.
With WorldSmart, multiple office support is not a definition with physical demands or limitations; it simply a configuration setting. Complete freedom to present your with customers with your best representation, and route communications to employees to best suit your business needs. Our multi site billing detail allows you to breaks down costs per user per site so you can see usage, plans and activity. If a summary all you want it is just a setting to see a consolidated view. Where the PanTerra advantage really steps is in our futureproof service assurance that provides updates, features and lifetime support 24x7 regardless of location.
- Eliminate multiple product and appliances on site
- Cut overhead by eliminating hardware
- Reduce contracts with non expiring services
- Grow employees where you want without limitations of location or scale
- Single change for all communications regardless of location
Frustrated with all the expense and energy it seems to take to get a remote office or teleworker up and running? First you have to buy multiple phone systems and then figure out how to get all the phone systems to work together, then there's voice mail storage. Next an email server and before you know it, you're looking at a conferencing server and IM server. Does it ever stop? Want to stop buying hardware that becomes immediately obsolete?
With PanTerra's WorldSmart service, buying CAPEX for multiple locations is a thing of the past. WorldSmart services run in a reliable datacenter and are delivered to you "on-demand" through your existing data network. And with WorldSmart, you not only get all the PBX services you need, but many more communications services you already depend on, like Email, Company wide Calendar/Contacts, Web Meeting, Desktop Sharing, Audio Conferencing, Inbound Call Center, Business Secure IM and SMS Messaging, saving you even more money. In fact, you can save up to 75% over separately priced individual service offerings.
WorldSmart Saves You Both CAPEX and Monthly Communications Costs
Communicate Seamlessly Between All Your Locations with WorldSmart
At PanTerra Networks, we solve the communications dilemma by unifying all of your communications needs. PanTerra provides a complete one-stop-shop for all of the communication, collaboration, call center and messaging services required to run your company. Stop paying thousands of dollars to implement multiple communications systems and services that are never truly integrated. We’ve catered our Unified Communications specifically for you!
Upgrading your PBX?
- Professional PBX Features, integrated with desktop collaboration and messaging tools
Enterprise looking to consolidate multiple services?
Most companies use a number of disparate services to handle their internal and external communications. PanTerra Networks has consolidated a number of these services and made them available on a per-seat, monthly basis.
- Full PBX, Call Center ACD, Unlimited Voice, Unlimited Conferencing, Web Collaboration and Desktop sharing, Unlimited Web Conferencing, Desktop Fax, Video, Outlook Exchange
Multi-location enterprise in need of seamless communications?
- Connect all of your users through one, unified communications platform
- Collaborate with co-workers around the globe
- Consolidate your voice traffic, and manage your globally distributed telephony solution through one simple interface
Unify all Your Communications Needs
Discovery
- We perform a detailed analysis of the call-flow and work-flow in your current situation
- Identification of any strengths and weaknesses in your existing system
- Interviews with the administrators and managers that would be affected by changes to the current system
- We fully understand your business goals and your existing telephony infrastructure
Problem Solving
- We identify key call center features needed to be successful
- We make detailed recommendations for new workflow
Demonstration
- We “show you the way” through a detailed demonstration of the PanTerra Call Center Solution as it pertains to you business
- Deep-dive into the User, Manager and Administrator experience
WAN Evaluation / VoIP Assessment
- QoS testing to determine the stability of your network connections
- Capacity testing to determine the total number of concurrent calls that can be handled
- Performance of a telecom audit to identify the savings involved in deploying VoIP
Proposal Process
- Make recommendations for proposed call flows based on your organizations goals
- Make services recommendations based on the fit between your organizations needs and PanTerra’s services
- Make hardware recommendations based on the
Installation Assistance
- IP Phone configuration
- LAN/Router recommendations
- Extension/Agent set-up
- ACD and Auto Attendant Configuration
- Telecom Service Provider Cut-over
