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WorldSmart Awards

Inc. Magazine's Top 500 Fastest Growing Private Companies in America Award
Red Herring 2010 Top 100 North America High Tech Startups Award
Unified Communications Excellence Award
Unified Communications Solutions, Product of the Year Award for WorldSmart
Communications Solutions, Product of the Year Award for WorldSmart
Customer Interaction Solutions, Product of the Year Award for WorldSmart CallCenter
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See How We Save You 50-75% on Your Total Communications Costs

"WorldSmart 4.0 is a game changer for us. It creates an environment of unified communications that center on my user's contact lists and is natural and intuitive to the point where training becomes a non-issue, accelerating how and when new tools can be deployed in our environment."

Dominic Namnath
CTO
TriCounties Regional Center

"I love how all of Communications are located on this one WorldSmart 4.0 webpage, this truly brings forth the "Unified Communications" aspect and it is already helping increase my productivity!"

Mike Moniz
Sr. Network Administrator
Biolase Technology, Inc.

"I just demoed Panterra 4.0 for the 1st time and it couldn't have gone any better. There was quite a "wow" factor with the customer I presented to. I'm really excited by the future."

Matt Dainko
VP -Sales
Fluid Networks

"PanTerra runs their business in an old school way while offering a state of the art unified communications solution. There are very few companies around anymore where one can actually talk directly with a knowledgeable person when you need assistance. PanTerra takes this one step further and provides access to their executives on ideas and suggestions. PanTerra provides me the confidence I need as my communications provider because of their innovative communications solution and superior support. Great people, excellent product and fair pricing; what more can I ask for?"

Rollie Herman
Westpac Marine Services, Inc.

"I really like being able to have every function from the dashboard linked with the messenger i.e. faxing, voicemail, call routing, soft phone. Everything is just a lot easier to access, and it seems to me that the functions will be a lot less confusing for some of our customers."

Jackie Lange
Customer Support
Fluid Networks

"Since we do not have a full-time IT support person, it is business critical that PanTerra Networks provides support and service that is "off-the-hook" And their support and service is just what we are looking for and just what we need"

Ron Wessels
COO
MDK Motorsports

"Your customer support has been great from installation, configuration, porting, and maintenance and all your techs have been wonderful."

Bradley Broussard
IT Administrator
Cenergy International

"We found the response from the PanTerra Networks Support staff to be second to none that we have experienced. The support staff was always quick to assist and concerned about any issue we had, no matter how small. On a scale of 1 to 10, the Support Management and staff get a resounding 10 from me."

Mike E.
Special Projects Manager
Manufacturing Company

"The savings in time, resources, and money we experienced with the WorldSmart Call Center service were immediate and dramatic. But equally important improvements, such as the superior responsiveness to our customers that we can provide, and resolving almost all inquiries from our customers in a single call, have also been made possible. Our customer satisfaction has soared with the PanTerra solution."

Mike Moniz
Sr. Network Administrator
Biolase Technology, Inc.

"I found PanTerra has the only solution in the market today that unifies all communications and collaboration applications at both personal and organizational levels, enabling us to communicate most effectively on a global scale. PanTerra provides us excellent support and their quality of service is superior. Most importantly, the WorldSmart solution has saved us a lot of time and money."

Cary Sholer
Chairman & CEO, WaveStrong, Inc.

"PanTerra's WorldSmart Communicator not only has cut my communications costs in half, but its feature set has truly increased my broker's productivity. I can share a desktop with a client to show them market trends instantly. And the secure IM provides a confidential means of connecting to multiple clients at once."

Chip Unsworth
Chairman and CEO
Legend Merchant Group, Inc.

"The best thing I like about PanTerra's solution is the mobility. At any time, we can move our IP phones to anywhere, such as home or remote offices, and simply plug into the Internet connection to work with our corporate resources and communicate with our clients and colleagues around the world. Or you can just carry your laptop that has the soft-phone integrated with the WorldSmart secure Instant Messaging. The Outlook exchange integration is really cool. Voicemail, fax and emails are automatically delivered to a single unified box, enabling easy access, archiving and playback of messages from anywhere."

Jim Wells
IT Director
M-Factor, Inc.

"WorldSmart-CCA is the perfect application for our customers to manage their critical tasks directly from their Salesforce accounts. The reason we chose WorldSmart-CCA is that WorldSmart is a complete suite of cloud-based unified communications services. Our customers can truly benefit from a single platform for all their communications needs. The well integrated WorldSmart-CCA along with the Salesforce Call Center components offer our customers the most comprehensive solution and the greatest return on investment."

Greg Walker
CEO
Dynamix Unified Solutions
PanTerra Partner

"We feel that PanTerra provides a more powerful, comprehensive set of tools for the SME marketplace than its competitors. What makes PanTerra's solution compelling is the fact that it delivers a higher value and a greater opportunity for integration with our other products. The ability to engage multiple services from a unified environment is certainly attractive to our customers and positions us as a leader in the communications space. Most importantly, PanTerra's platform is future-proof and presents a wide range of opportunities for customers trying to stay ahead in a difficult financial climate."

Steve Ayzen
Director of Sales
Strategema
PanTerra Partner

"Polycom offers a full range of VoIP endpoints and professional services that seamlessly integrate with PanTerra's WorldSmart platform to create an advanced and highly productive IP telephony environment . By certifying interoperability through Polycom's VoIP Interoperability Program, PanTerra Networks is helping its customers take advantage of the exceptional sound quality, intuitive user interfaces and ease of deployment of Polycom's SoundPoint and SoundStation product lines."

Chalan Aras
Vice President of Marketing
Voice Communications Division
Polycom Corporation
PanTerra Partner

"PanTerra's WorldSmart for AppExchange advances the AppExchange cloud-based operating system vision, by allowing any small or medium sized business the ability to immediately provision a complete cloud-based Unified Communications service within minutes. WorldSmart is to Unified Communications, what Salesforce is to CRM. PanTerra recognized the need to offer a complete cloud-based Unified Communications suite that will eliminate the need for SMEs to purchase siloed solutions that cost significantly more and lack the benefits of an integrated offering."

Bobby Napiltonia
Sr. VP, Worldwide Alliances
salesforce.com
PanTerra Partner

"WorldSmart has already been proven a success for our customers, with its bundled service and immediate provisioning from anyone's desktop. Customers are profiting from significant cost savings within days."

Binda Mangat
CEO
Quorum Technologies
PanTerra Partner

"I am pleased to honor PanTerra Networks for their hard work and accomplishments. Their commitment to quality and excellence benefit the contact center experience as well as ROI for the companies that use them. For 11 years, Customer Interaction Solutions magazine has recognized the companies which demonstrate excellence in technological advancement and application refinements."

Nadji Tehrani
Executive Group Publisher and Editor-in-Chief
Customer Interaction Solutions Magazine
Industry Expert

TryUC

Welcome to the world of true unified communications! Not just within your company, but between you and your CUSTOMERS, CLIENTS, PARTNERS and VENDORS! PanTerra announces TryUC, a revolutionary free version of its world-class WorldSmart unified communications solution targeted at connecting current WorldSmart users to their customers, clients, partners and vendors, without requiring them to purchase WorldSmart themselves. This Business to Customer or B2C UC application is the first of its kind!

With a simple click of a mouse, everyone you interact with can sign-up and become a TryUC user. There is no cost and no software to download! They simply fill out a form and once they receive their TryUC credentials, they can start to appreciate the power of unified communications first hand.

Here are just some of TryUC's powerful FEATURES:

  • Unlimited business quality on-net calling between any TryUC or WorldSmart user anywhere in the world
  • Unlimited business quality on-net audio conferencing between any TryUC or WorldSmart user anywhere in the world
  • Secure one to one and conferencing/group Instant Messaging
  • Unlimited desktop sharing with another TryUC or WorldSmart user
  • Real-time presence
  • Visual voicemail and voicemail to email conversion
  • Automatic IM to text messaging conversion based on presence
  • Large secure file transfer
  • All communications stored in the cloud and accessible with just an Internet browser

And when they're ready to use the full power of WorldSmart, they can upgrade at anytime without missing a beat!

BENEFITS OF TRYUC FOR WORLDSMART BUSINESSES

Key benefits for WorldSmart businesses that invite their current and potential customers and clients, vendors and partners to use TryUC are:

  • Close more business by being much more responsive to potential customers and client!
  • Keep customers from going to competitors with value added services.
  • Be more productive by eliminating wasted time playing phone and email tag with customers and partners.
  • Increase customer satisfaction by reducing frustrating delays in responding to customer issues or questions.

Click here to see the benefits of TryUC for a current WorldSmart business/user.

If you're aleady a WorldSmart business/user and you'd like to invite someone to TryUC, click this link:

signup button


BENEFITS FOR USERS OF TRYUC

Key benefits for users of TryUC are:

  • Stay connected to WorldSmart businesses instantly, reducing wasted time and increasing productivity.
  • Save all your communications in the cloud and not on your desktop, increasing security.
  • No software to download protects your desktop from potential viruses and security breaches
  • Easily upgrades to a full WorldSmart solution so that you can offer TryUC to your customers!

Click here to see a video on the benefits of becoming a TryUC user.

If you're NOT aleady a WorldSmart business/user and you'd like to TryUC, click this link:

signup button


IMAGINE THE POSSIBILITIES:

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Be More Responsive, Make More Money!
make more money

Do you play phone tag, voicemail tag and email tag with your customers? Do you find you're losing business because you can't get a customer the information they're looking for fast enough? The speed in which you respond to a customer is directly related to you and your business's success rate. Ultimately, the company that responds the fastest with the best information wins the business every time.

So what effects the ability for you to respond fast? It's your ability to communicate to your customers and peers fast and connect with them when you need to, wherever they are. How do you do that? By having multiple channels of communications between you and your customers and your peers. It doesn't stop with voice, it just starts with voice! You need voice, conferencing, secure IM, texting, faxing, email and collaboration tools.

TryUC gives you these tools so that you can instantly and effectively communicate with your current and potentially new customers. Because it's free and simply, you can use TryUC to close new customers and generate new business. You will be the most responsive company in your customer's eyes and that means a lot! With TryUC, be more responsive and close more business!

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Keep Your Customers Closer to You Than Your Competitors
closer to your customer

Are you in a highly competitive space? Do you need an edge to differentiate yourself from your competition? If you could stay closer to your customer, would that give you the edge you're looking for? Research shows that in highly competitive markets, the company that responds the fastest has the edge in keeping a customer.

With TryUC, stay closer to your customer. TryUC provides a real-time conduit from your customers to you, making you the default "goto" person and company over your competitors. With TryUC, your customers can tell when you're available and can send a quick secure instant message with a click of the mouse. Once they start using TryUC, the beneifts will keep them coming back to you and your company!

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Dramatically Improve Customer Satisfaction!
customer satisfaction

What is your typical customer support experience? 15 minute wait on the phone? 30 minutes? Do people hang up in frustration? Customers have choice today and customer satisfaction (or dissatisfaction) can be a key metric in determining the long term health of a business. When customers have a problem, they want answers now! and they're going to go to a company that can provide instant response.

TryUC can dramatically improve customer satisfaction by delivering instant response! By utilizing multiple channels of communications, including secure instant messaging, your customers can instantly connect with support teams within your company to get the problems resolved or the questions answered instantly! And TryUC saves you money by reducing support resource requirement since a single support person can handle multiple instant messaging sessions in parallel! Dramatically improve customer satisfaction with TryUC!

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Stop Wasting Time Chasing People Down
wasting time

How often do you play phone tag, voicemail tag or email tag a day? 4 times? 10 times? How much time do you waste trying to chase someone down to get a piece of information? Research shows that on average people waste from 30 minutes to 1 hour each and every day chasing people down. To put that in business perspective, as much as 5% of you overall operating budget may be wasted chasing people. That's a lot of money going down the drain!

With TryUC, you can significantly reduce that wasted money! Having multiple channels of communications and real-time presence for both internal employees as well as customers, partners and vendors can significantly reduce phone, email and voicemail tag. You can instantly know if someone is on the phone or at their desk. And you can always be reached no matter where you are. Stop wasting time chasing people down! Get TryUC today.

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* Current WorldSmart users are not eligible for TryUC accounts.