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WorldSmart for the Insurance Industry
With the advent of the web, competitive pressures from virtual insurance brokers and virtualization delivering longer work days for clients and staff, insurance companies are finding new ways to increase their personal service and competitiveness. These demands are driving requirements for accessibility when mobile and from multiple locations, ability to integrate multiple means of communication such as instant message, emails and appointments, and a schedule to ensure every phone call is answered around the clock regardless of location. WorldSmart is uniquely designed to increase insurance company’s accessibility through multiple means of communication while eliminating complexities that come with multiple premise based solutions.
Outsource your technology and administration to the leading unified communications service provider.
- Eliminate on site complexities and overhead costs: Subscribing to a single unified communications SaaS eliminates all on premise phone systems, email, calendar, fax and unsecure instant message services, servers and headaches.
- Provide the communication tools your staff and customers need: Integrated and unified mix medium communications delivered from an easy to use SaaS for phones, faxes, secure instant messaging, mobile text messaging, email, and calendaring from one vendor.
- Unite multiple offices or service multiple cities from one office: Regardless of location or locations WorldSmart can be configured to route calls to best suit your client and your business needs. Freedom from physical barriers or even local phone numbers service cities out of your physical geography.
- Time of day controllers for business calls: Route calls to offices, employees and voicemail based on your business schedules, needs and time of day routing.
- Personalize every transaction: WorldSmart voicemail and routing rules is a powerful combination to send calls to office, mobile phones, voicemails or back up staff depending on the time or day
- Flexibility to work from home: Working at night, from a cell phones or homes, ensuring every call is answered gives 21st century companies a competitive edge.
- Get answers quickly: With our instant message, presence and mobile text conversions staff can get answers quickly. Recording: Recording gives insurance companies ability to record, store and playback calls for training, monitoring call quality, improved accuracy, and train employees. Recording calls give your company the ability to deal with customer complaints more effectively.
- Account Codes: Use of account codes allow offices to track time spent on client calls and cases.
- Customer Relation Integration: Every customer transaction is a chance to grow your business. WorldSmart integrates with SalesForce.com and Microsoft Outlook for powerful CRM controls to keep clients close.
Insurance companies step up to the 21st century with PanTerra’s fully integrated WorldSmart unified communication platform designed to take your company to the next level of competitiveness. Give staff the tools they need to provide top customer service, while offering 24x7 access from anywhere to new business with personal attention truly setting yourself apart from online brokers. We have combined the benefits of cloud based savings, as well as unified communications SaaS from one vendor resulting in reduced overhead, futureproof assurance, and dynamic accessibility all for less than traditional singularly focused phone systems. Let us service your communications while you service your clients.
WorldSmart Advantage
WorldSmart can save you over 75% on your current communications costs while providing all the benefits of cloud-based Unified Communications SaaS, including instant access to services, infinite scalability and growth, elimination of on-premises hardware and software obsolescence, consistent reliable infrastructure for multiple locations, remote users and mobile workforce, optimized disaster recovery capability, maximum flexibility and futureproof continuous feature upgrades. WorldSmart brings your communications infrastructure into the 21st century!
Ready to Buy
Ready to maximize your productivity and FutureProof your communications,
