Download Mobile SmartBox-UCC App
For security, you can only access your WorldSmart account from a mobile device (smartphone or tablet) with the Mobile SmartBox-UCC app. You also need a valid WorldSmart account with desktop UCC capability (optional on some seats). The Mobile SmartBox-UCC app includes SmartBox features.
SmartPhone and Tablet Support - Mobile SmartBox-UCC
With Mobile SmartBox-UCC, you can take your office with you and never miss any communication or opportunity. Not just a softphone, Mobile SmartBox-UCC provides a complete mobile unified communications command center! Available as a mobile app for both Android and iOS smartphones and tablets, Mobile SmartBox-UCC provides the following features:
- Full softphone for ext-to-ext, PSTN or international dialing
- Receive inbound calls via customizable routing plan
- Conference and transfer features
- Full featured encrypted business IM
- Complete contact management including Outlook contact sync
- Cloud-based call recording
- Seamless MobileCall integration
- Highest level of security with 2-phase authentication
- Integrated call parking
- Visual Voicemail
- Multiple Active Device Manager
- Fully integrated with SmartBox file sync and share
Receive office calls directly from clients and customers, make extension to extension calls to co-workers or make outbound calls as if you were in the office. With Mobile SmartBox-UCC's secure business IM and contact management feature, you can instantly communicate with anyone in your rolodex.
Mobile SmartBox-UCC's seamlessly integrated MobileCall feature allows you to take a call from your smartphone and transparently (to the caller) move it to any other device (office phone, home phone or other phone) without even disrupting the conversation. This feature is great when taking a call in the car, but transitioning it to your desk phone once in the office (or vice versa too).
Instantly move a call from one device to another
With Mobile SmartBox-UCC's visual voicemail feature, you can instantly see and manage all your voicemails at a glance. Listen to the one that's important first and delete any that aren't necessary.
Easily view voicemails with visual Voicemail
Support for Multiple Devices
With Multiple Active Device Manager (MADM), you can manage and receive all your communications on any or all of your devices, including multiple desktops, tablets and smartphones. All notifications are coordinated and synchronized so you don't waste time manually deleting old notifications.
Send and receive calls and IMs from any device as if you were in your office. Never miss any communications. And MADM allows you to remotely monitor, force log out and even block any of your devices remotely; a necessary feature should your device become stolen or lost. Once blocked, all locally cached content is immediately erased, preventing any information from being compromised.
Everything in the Same Cloud
Where do you go to listen to your work voice mails? What about your faxes or call recordings? And what if you need to retrieve an old work IM? Do you have to go to multiple systems? With SmartBox, it's a snap. All your communications content is in the same cloud as your user files!
SmartBox provides a system "Communications" folder with subfolders for each of your communications content. And that content is live and interactive with your communications service. So if you receive new voicemails, you can see and listen to them on your desktop, notebook, tablet or smartphone. And after you have listened to all your new voicemails, the blinking message light on your deskphone will go out!
SmartBox also extends its powerful sharing capabilities to all the communications content as well. Thus, if you want to share a voicemail or call recording with a colleague or even someone from another company, it's as simple and secure as sharing any other content in SmartBox! With SmartBox, your communications are seamlessly integrated.
Multi-Factor Authentication Security
Moving to the cloud is great, but securing your communications can be a challenge. Today, many service providers don't provide even the same level of security as an in-house PBX would provide. With CloudUC, PanTerra leads the industry in providing 100% multi-factor authentication on all devices (IP phones, desktops and mobile devices) significantly improving the security of your communications so that you can have peace of mind.
Should your WorldSmart credentials be compromised, no unauthorized access of your account can be made! Should your mobile device be stolen, you can remotely block that device from accessing your account.
Enhanced administrative tools are also provided to easily manage the security of the service to easily handle disaster recovery events as well as other unique business environments.
Integrated with SmartBox
Manage all your communicates and file sharing in one solution with SmartBox. SmartBox allows you to store, sync and share content with anyone anywhere AND communicate with them instantly. The integrated mobile SmartBox-UCC app combines PanTerra's SmartBox and UCC features together into a single powerful mobile app. Now you can share content, communicate and collaborate all within a single mobile app.