POWERFUL PROGRAMMING PLATFORM
AppDesigner unleashes the power of a communications programming environment.
COMMUNICATIONS API PROGRAMMING PLATFORM
AppDesigner is a programming platform that allows you to built powerful "streamlet" applications to intelligently perform actions based on specific communications events. The possibilities are unlimited!
Interface to and interact with virtually any database or CRM. Look up a customers billing or support information by asking for a customer ID. Pass acquired information to a billing or support CRM. Provide customers with billing or support information automatically.
BUILD CUSTOM QUEUES & AUTO ATTENDANTS
With AppDesigner, you can create complex custom auto attendants or ACD queue functionality for virtually any situation. Making changes or modifications is a snap.
AppDesigner comes with easy to modify global templates such as time-of-day routing auto attendant and IVR functions. You can also create and share your own templates.
ADVANCED PROGRAMMING FEATURES
AppDesigner's advanced featureset delivers entprise-level integration.
Unified communications, team messaging and file sync & share in a single, fully customizable, secure cloud solution.
CENTRALIZED GROUP/CONTACT MANAGEMENT
Single, centralized management of groups and contacts significantly reduces repetitive contact management, increasing productivity.
INTEGRATED TEAM MESSAGING
Create unlimited team rooms and securely share SmartBox files and folders with ease. Annotate any document and get comments as feedback on any document.
Communicate and collaborate with team members seamlessly in the same application. Call a team member, initiate an audio or video conference or web meeting instantly.
Single, easy to use administration portal for all services simplifies management, improves service consistency and reduces IT overhead.
SERVICE + BANDWIDTH + EQUIPMENT
Streams delivers an end-to-end solution including secure cloud service, optional internet/MPLS bandwidth and optional on-premises hardware including routers, switches and IP phones.
Common, consistent, enterprise-level security blanket your company in end-to-end protect for all your services, content and communications.
COMMON BACK-END SERVICES
Common administration, billing, security, analytics and more - simplify management, accelerate deployments and reduce overhead costs.
REPORTING & ANALYTICS
Choose from hundreds of common reports as well as both graphical and table-based analytics. Create instant reports, scheduled reports and recurring reports to gain the most insight into your business.
Flexible multi-location billing adapts to your company's expense model from centralized headquarter to distributed franchise and anything in between.
Enhanced security including HIPAA compliance, multi-factor authentication, centralized access control, single sign on and 24/7 monitoring are consistently applied to all services.
Single, easy to use administration portal for all services simplifies management, improves service consistency, centralizes access control and reduces IT overhead.