STREAMS APPDESIGNER

POWERFUL PROGRAMMING PLATFORM

AppDesigner unleashes the power of a communications programming environment.

COMMUNICATIONS API PROGRAMMING PLATFORM

AppDesigner is a programming platform that allows you to built powerful "streamlet" applications to intelligently perform actions based on specific communications events. The possibilities are unlimited!

DATABASE INTEGRATION

Interface to and interact with virtually any database or CRM. Look up a customers billing or support information by asking for a customer ID. Pass acquired information to a billing or support CRM. Provide customers with billing or support information automatically.

BUILD CUSTOM QUEUES & AUTO ATTENDANTS

With AppDesigner, you can create complex custom auto attendants or ACD queue functionality for virtually any situation. Making changes or modifications is a snap.

GLOBAL TEMPLATES

AppDesigner comes with easy to modify global templates such as time-of-day routing auto attendant and IVR functions. You can also create and share your own templates.

ADVANCED PROGRAMMING FEATURES

AppDesigner's advanced featureset delivers entprise-level integration.

AppDesigner has powerful advanced integration features

MULTI-LEVEL FUNCTION BLOCK PROGRAMMING

Choose from a number of function blocks which can be nested. Call separate streamlet files from within a streamlet.

CONDITIONAL EXECUTION

If-then-else condition blocks can be inserted at any point to conditionally branch and execute separate functions.

SUPPORT FOR EXPRESSIONS AND VARIABLES

Define multiple variable and set up complex expressions for evaluation and conditional branching.

BUILD & RE-USE TEMPLATES

Define any Streamlet as a template and re-use it or share it to others for re-use. Create unlimited streamlet applications.

COLLAPSIBLE/EXPANDIBLE NESTING

Expand/collapse nested functions with displayed comments simplifies development and review of streamlet.

STREAMLET TO STREAMLET FUNCTION CALLING

This powerful feature allows you to call another Streamlet from any Streamlet.

OPTIMIZED LOCAL TABLE LOOKUP

Perform fast built-in table lookups with multiple key-value pairs (KVP). Import table from external excel spreadsheet.

FUTUREPROOF EXTENSIBLILITY

Additional functions and features can easily be added to AppDesigner while maintaining backward compatibility, futureproofing your AppDesigner development.

UNIFIED SOLUTION

Unified communications, team messaging and file sync & share in a single, fully customizable, secure cloud solution.

Streams cloud service

CENTRALIZED GROUP/CONTACT MANAGEMENT

Single, centralized management of groups and contacts significantly reduces repetitive contact management, increasing productivity.

INTEGRATED TEAM MESSAGING

Create unlimited team rooms and securely share SmartBox files and folders with ease. Annotate any document and get comments as feedback on any document.

INTEGRATED COMMUNICATIONS

Communicate and collaborate with team members seamlessly in the same application. Call a team member, initiate an audio or video conference or web meeting instantly.

SINGLE ADMINISTRATION

Single, easy to use administration portal for all services simplifies management, improves service consistency and reduces IT overhead.

SERVICE + BANDWIDTH + EQUIPMENT

Streams delivers an end-to-end solution including secure cloud service, optional internet/MPLS bandwidth and optional on-premises hardware including routers, switches and IP phones.

CONSISTENT SECURITY

Common, consistent, enterprise-level security blanket your company in end-to-end protect for all your services, content and communications.

INTEGRATION & INTEROPERABILITY

Streams can integrate and interoperate with most 3rd party applications, easily adapting to your existing IT infrastructure.

BROAD INTEGRATION

Streams provides the broadest level of integration and interoperability with 3rd party CRMs and applications as well as with other service providers, ensuring Streams can fit into your existing ecosystem.

MAKES CALLS FROM YOUR BROWSER

Streams allows you to one-click call from any phone number on any webpage in your browser. And you can place the call from any of your registered devices.

CUSTOMIZABLE WITH APPDESIGNER

Streams provides AppDesigner, a powerful programming platform which allows Streams to custom interoperate and integrate with virtually any 3rd party application. Learn more...

3RD PARTY SSO SUPPORT

Streams supports 3rd party Single Sign On (SSO) providers so you can simplify user access and centralize secure login.

COMMON BACK-END SERVICES

Common administration, billing, security, analytics and more - simplify management, accelerate deployments and reduce overhead costs.

REPORTING & ANALYTICS

Choose from hundreds of common reports as well as both graphical and table-based analytics. Create instant reports, scheduled reports and recurring reports to gain the most insight into your business.

MULTI-LOCATION BILLING

Flexible multi-location billing adapts to your company's expense model from centralized headquarter to distributed franchise and anything in between.

POWERFUL SECURITY

Enhanced security including HIPAA compliance, multi-factor authentication, centralized access control, single sign on and 24/7 monitoring are consistently applied to all services.

SINGLE ADMINISTRATION

Single, easy to use administration portal for all services simplifies management, improves service consistency, centralizes access control and reduces IT overhead.