SmartBox Security

End-to-End HIPAA/HiTech Compliant

HIPAA Compliant

Moving all your sensitive corporate data to the cloud can be dangerous if you don't have the right cloud service provider. Some providers don't have the necessary levels of security built into their platforms and services to be a viable solution for enterprises that need maximum protection. SmartBox is fully end-to-end HIPAA/HiTech compliant, which means not just the cloud service is HIPAA compliant, but everything from the end points through the connectivity to the cloud service and the PanTerra cloud services themselves are all HIPAA compliant. Utilizing the latest encryption standards, SmartBox encrypts all files, in-transit and at-rest. In addition, Multi-Factor Authentication (MFA) is implemented for all SmartBox clients ensuring content is only shared with those you specifically want to share content with. Also, optional MPLS secure connectivity can be deployed by PanTerra ensuring your enterprise of the highest level of end-to-end security available today.

  • End-to-End HIPAA/HiTech compliance including cloud service, connectivity and end points
  • All clients implement Multi-Factor Authentication
  • Optional MPLS circuits provide the highest level of security for WAN connectivity

Multi-Factor Authentication (MFA)

Multi-Factor Authentication

SmartBox provides easy access to and sharing of your content without sacrificing security or data protection. In fact, SmartBox is the only cloud storage provider to provide Multi-Factor Authentication (MFA) for all enterprise clients, essentially creating a "virtual VPN" security blanket around all your content. This prevents someone who illegally acquires a SmartBox user's credentials from accessing any of that user's content! You can permanently authenticate a device once for convenience or temporarily authenticate a device, providing the option to securely access your SmartBox content temporarily (one session) from a public device. And with Multiple Active Device Manager (MADM), you can remotely logoff or block any SmartBox client. In addition, all files are encrypted, in transit and at rest.

  • Multi-Factor Authentication for every SmartBox Enterprise client
  • Authentication once for "trusted" devices
  • Temporary device authentication support for temporary public access
  • Full file transfer encryption
  • Multiple Active Device Manager (MADM) with remote device block

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Multiple Active Device Manager

Multiple Active Device Manager

Multiple Active Device Manager (MADM) provides complete control over your local device's access of SmartBox. With MADM, users can monitor and control all SmartBox clients from any client console. Should any device be compromised or stolen, the user can remotely force a logoff or even block the device from accessing SmartBox content. When permanently blocked, the device will immediately purge all locally cached information from the device.

  • See activity on all connected devices
  • Remotely force SmartBox logoff for any device
  • Remotely block any device with immediate local content purge

Single Sign On and Active Directory Support

Single Sign On/Active Directory

Streams authentication supports Streams specific authentication or third party Single Sign On (SSO) providers such as OneLogin and Okta. Using a third party SSO provider allows users to use one set of authentication credentials to access Streams services as well as other cloud services within their organization. This simplifies sign on for end users and eases multi-service authentication management for IT.

Those companies that use Active Directory can also use their active directory authentication service with Streams thru the third party SSO providers since they all support Active Directory authentication. Streams supports SSO only, Streams only or selectable sign on authentication.

  • SSO 3rd party provider support for OneLogin and Okta
  • Active Directory support thru SSO provider
  • Streams, SSO only or selective login credentials

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Enhanced Cyber Security

Cyber Security

PanTerra takes cyber security seriously, implementing some of the most advanced security measures available today. In some cases, PanTerra has increased security over industry standards with internally developed tools, monitors and features to ensure that your content and communications remain exactly that... yours.

PanTerra monitors everything from external cyber DOS/IDS attacks to "abnormal" user activity (for example accesses from new IP range or communications to/from new geographies). If an abnormal activity is detected, PanTerra's monitoring team goes into action verifying with the customer the validity of the activity or taking immediate action to contain and mitigate any potential breach.

In addition to monitoring, PanTerra regularly tests its cyber security using industry leading vulnerability probing and scanning technologies.

  • Enterprise-grade next-generation firewall purpose-built for efficient deployment and operation within dispersed, highly dynamic, and security-critical network environments
  • Modular security framework which integrates highly scalable security solutions to protect users, networks, and data center applications including web and email security, web application security, and secure remote access integrated with the firewall, and are centrally managed for aggregated visibility and control
  • Network scan – ports, applications running on that port -- auto vulnerability testing
  • Industry leading vulnerability scanning providing patch, configuration, and compliance auditing including for mobile, malware, and botnet discovery, sensitive data identification and other considerations
  • In-depth SQL injection and cross site scripting testing
  • Advanced penetration testing tools, such as the HTTP Editor and the HTTP Fuzzer
  • Visual macro recorder for testing web forms - password protected
  • Support for pages with CAPTCHA, single sign-on and multi-factor authentication mechanisms
  • Intelligent crawler detects web server type (HTML5, SOAP, etc.), application language and smartphone-optimizations
  • Active on-going port scans and real time security checks against network services
  • Dual level authentication for all the devices/phones registered to our service. These are the IP address authentication and device authentication
  • Pre-production application security scanning
  • Customized scanning for specified applications, ports, IP addresses, etc.
  • Web services and application vulnerability testing
  • Multi-grade carrier firewall packet vulnerability testing
  • Firewall-based Intrusion Detection (IDS)
  • Volume and concurrent calls analysis and detection
  • Cost-based security fraud detection and prevention
  • Authenticated internal server communications
  • SNMB based network component monitoring
  • Network traffic and connectivity monitoring
  • Black List management
  • Data segmentation with authentication
  • Secure VPN’s (remote access)

Hardened Data Centers

Hardened Datacenters

PanTerra has built world-class data centers to support and deploy its SmartBox cloud storage service. These state-of-the-art facilities include around the clock security, Uninterruptible Power Supply (UPS) and generator power backup and environmental controls (for temperature and humidity). All services are run on high performance state of the art Linux blade servers that are monitored 24/7/365. Each PanTerra datacenter is "carrier neutral" and has support for multiple telecom carriers, providing redundancy and fail over capability, ensuring the highest level of uptime for customers. With our highly reliable cloud data centers, PanTerra can deliver the highest quality service regardless of size or location of customer.

PanTerra’s platform is connected to the network by at least two physically separate building entrances. This provides for the greatest protection from network outages caused by events such as fiber cuts that could disable one of the fiber links into the gateway. In addition to route diversity, PanTerra ensures network access with redundant and duplicate equipment including routers, switches and other various network components. Redundancy is engineered into the network architecture to ensure continued service in the event of a network failure.

  • Dual access routers/switches are located in each of the equipment racks
  • All content is stored redundantly with no single point of failure
  • PanTerra also ensures sufficient capacity for normal and fail-over operations by limiting every internal network link to less than 50 percent utilization. Any time an internal network link approaches 50 percent utilization, capacity on the link is immediately increased. Limiting link utilization to less than 50 percent guarantees redundant capacity in the event of failure of other network links.
  • All co-location routers/switches are dual-homed to the IP network.

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Encrypted File Transfers

Encrypted file transfers

Keeping your data safe and secure is what SmartBox is all about. Utilizing the latest encryption standards, SmartBox encrypts all files, in transit and at rest. In addition, 2-phase authentication is implemented for all SmartBox clients ensuring content is only shared with those you specifically want to share content with.

  • All files encrypted in transit and at rest
  • All clients implement 2-phase authentication

Administrative Tools

Administrator override

SmartBox features, access and privileges can all be controlled by administrator privileged users within the account. This allows companies to enforce enterprise-wide security and control over corporate information and sharing guidelines.

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