SOLUTIONS FOR
Large Enterprises

UNIFIED CLOUD SERVICES FOR ENTERPRISES (500 - 5,000+ Users)

Download solution brief Small Businesses

For the Enterprise-level organization with over 500 employees, contractors and partners, competing in today’s business climate with a disparate array of single-service cloud solutions may not be the best strategy for consistency, security, productivity and cost control. PanTerra’s Streams Unified Cloud Services makes businesses more competitive by improving responsiveness and lowering costs with a seamlessly integrated suite of communications, file sharing, analytics and mobility services securely and reliably delivered from the cloud!

Enterprise Unified Communications

  • Complete communications infrastructure delivered from the cloud including intelligent PBX, multi-media conferencing, web meeting and deskshare, digital fax, content management, and more
  • Integrated file sync a& share services and business analytics provide robust multi-service cloud solution
  • Enterprise administration supporting multiple administrators, multiple admin-levels, multi-user actions and both distributed and centralized administrative control
  • Advanced QoS management ensures business-level communications
  • Advanced security features including Multi-Factor Authentication (MFA), encryption in-transit and at-rest for all communications and mobile device management
  • Ultra-reliable 99.999+% availability ensures your communications are always available

Complete Cloud Contact Center

  • Cloud-scalable contact center solution that can be deployed anywhere in the world
  • Built-in analytics provide real-time optimization and monitoring of your enterprise
  • Advanced features such as call-back, skills-based routing and cloud-based call recording
  • Real-time unified live monitor available on desktops and mobile devices

Unified Business Analytics

  • Advanced communications analytics provide over 100 customizable business metrics with real-time and scheduled reporting/notification and built-in communications to affect corrective action in real-time
  • Integrated communications, content and financial analytics metrics provide a common analytics framework for supervisors and management, increasing productivity
  • Real-time analytics monitoring on desktops and mobile devices ensures timely notification and responsiveness

Enterprise File Sync & Share

  • Unlimited secure cloud storage with flexible privileges and advanced administrative controls
  • Enhanced security with Multi-Factor Authentication (MFA), multiple privilege levels and encryption in-transit and at-rest
  • Communications content and user content in the same cloud provides higher levels of productivity, collaboration and faster response to prospects and customers
  • Advanced multi-user administration designed for large enterprises who want distributed or centralized administration of all their cloud services
  • Single Sign-On (SSO) authentication, CRM/Outlook/Office 365 interoperability and unified contact/group management simplify usability and improve productivity

Enterprise Mobility

  • Full support for all Streams services on tablets and smartphones
  • Push architecture ensures that incoming communications are delivered to you anywhere any time
  • Multi-Factor Authentication and remote device management ensure security and privacy

Ultra-High Service Attributes

  • Streams services are delivered from fully hardened, secure, redundant, cloud data centers capable of withstanding virtually any natural disaster
  • 99.999+% reliability/availability with QoS monitoring built-in
  • A world-class, experienced NOC monitors all Streams services 24/7/365
  • 24/7 live support through phone, IM, deskshare, email and fax