STREAMS FOR LEGALDownload solution brief
Lawyers, staff and clients’ daily lives have dramatically changed over the years due to the increasing demands for instant information, mobile accessibility and competitive alternatives. Streams enables law offices to jump into the 21st century and address all of their demands by integrating with the communications requirements of antiquated technology without the need for IT staff, expensive equipment or additional headaches. Streams is loaded with features and benefits specifically designed for legal professionals and organizations while eliminating any need to understand anything about technology.
With Streams, you can provide your staff and customers with integrated and unified communications delivered through an easy to use SaaS for phones and recording, faxes, secure instant messaging, mobile text messaging, email, and calendaring from one vendor; thereby eliminating headaches.
Unleash Powerful Business Tools
- Detailed reporting for all customer and office transactions
- Auto Attendant for call routing enabling 24x7 client emergency response
- Email and calendaring to keep everyone organized and on schedule
- Instant message and phone presence enabling staff to see when users are on the phone, in the field or busy
Traditional Phone Requirements with Mixed Medium Tools to Ensure Communication Integrity
- Account codes to track and report on client activity
- Recording to capture important calls for later review, case resolution, and billing
- Shared lines and group calls so administrators can see status of staff and easily screen calls
Powerful Remote Access Features
- Secure Instant Messaging with presence and cell phone text conversion
- Find me - follow me routing for each person to ensure important calls are answered and routed appropriately
- Voicemail notification to quickly inform you of missed calls as well as attach a voicemail for mobile review