Download solution brief finance

Financial institutions, investment firms, lenders, brokers, leasing companies and banks are in constant change with rates, programs, offerings, terms and opportunities changing on a daily basis. Streams speeds the flow and security of information for all communications regardless of single site, remote employees or satellite offices. By unifying all communications across all users and sites, and delivering as a Cloud model, costs are considerably reduced and overhead and technology management is essentially eliminated.

Fiscally Responsible

  • Lowest total cost of ownership due to the elimination of capital expenses for multiple applications and locations
  • No capital equipment eliminates brick and mortar requirements enabling other business objectives to be realized
  • Single outsourced administration for all communications eliminating IT management and maintenance overhead and costs
  • Outsourced strategy enables firms to focus on finance and banking and not technology

Secure Transactions

  • Secure federated instant messaging ensuring your communications are safe
  • Recording for all transactions for data archive, reference and training
  • Antivirus and security eliminating fraudulent activity and spam attacks

Speed of Information

  • Instant Message for quick answers, increasing one call transactions
  • Ability to be mobile as well as seamlessly switch between desk and cell
  • Real-time presence to know when colleagues are available to help
  • Email and calendar for planning and staying on schedule
  • Voicemail Broadcast Distribution to provide messages to a group of individual voicemails
  • Use a variety of business and user schedules to ensure calls and emails messages are routed correctly
  • Auto Attendant and virtual extensions are great tools for automating playback of repetitive requests
  • Operator console with presence and control to provide the highest level of customer satisfaction

Simple Administration

  • All the communications needed from one service provider used under a single interface
  • Ability to quickly add, move or subtract users based on business needs