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About Us

A better cloud that's built to futureproof your communications solutions.

Leading in Technology & Service. PanTerra's Solution for the Modern Workplace.

At PanTerra, we deliver solutions from the cloud that are so easily integrated, manageable and seamless, your team can work from anywhere but collaborate like they're in the same room together.

We are committed to providing industry-leading unified communications solutions, but what further sets us apart is our service. Our customers enjoy 30-second response times from live, stateside technicians ready to own the solution.

The system is dead reliable. We've not experienced a single outage in 2+ years.
The ability to connect with all of our employees in all the countries they work in brings our company closer.
We have saved money and not had the problems we had with the previous provider.
I would say PanTerra Streams has brought us more reliability in that we have multiple ways clients can connect with us thanks to the SMS campaign.
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Herm Harrison, Vice President
Jeffery Chupa, Lead Project Manager
Tamara Cobb, Executive Director
Heather Maynard, Office Manager

PanTerra Promises

Our vision is to completely change how enterprises conduct business by delivering the most comprehensive suite of cloud-based, fully managed IT services that empower people to work better by increasing productivity, enhancing communications, simplifying collaboration and enhancing globalization efficiencies.

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Communicate, Collaborate & Share

Streams uniquely delivers communications, team messaging, and file sync & share services in a single easy-to-use, customizable cloud service. This approach improves productivity, enhances security, lowers cost and simplifies administration.

 
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End-to-End Solution

PanTerra delivers a fully managed, end-to-end solution including optional on-premises equipment, internet or MPLS bandwidth connectivity, and scalable cloud services. With 24/7 monitoring and management, PanTerra ensures your business continuity.

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Service & Technology Provider

PanTerra is uniquely positioned as both a service and technology provider with cloud DNA specifically geared towards delivering multiple cloud services at the highest levels.

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Highest Level Security & Reliability

Full HIPAA compliance, multi-factor authentication, and complete encryption deliver increased security while full redundancy and active fail-over ensure greater than 99.9% availability.

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Collaborative Approach

Dedicated cloud experts work hand in hand with you during pre-sales, deployment, and post-sales periods. Ongoing monitoring and training ensures your business continues to operate smoothly.

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Futureproof Solution

PanTerra's enterprise solution futureproofs your IT infrastructure, ensuring business continuity and eliminating "rip and replace" obsolescence scenarios.

Industry Awards & Recognition

At PanTerra, we are committed to delivering innovative and unified cloud solutions to our customers. We also set ourselves apart on service and value. Our customers like what we're doing, and experts agree!

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TMCnet Video Conferencing Excellence
Streams Connect Honored for Offering Exceptional Video Experience
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Winner of the 2022 INTERNET TELEPHONY Friend of the Channel
PanTerra Honored for its Innovative Programs and Strong Channel.
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Product of the Year Award
PanTerra Streams Connect Wins 2021 TMC Communication Solutions Product of the Year Award.
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TMCnet Teleworking Solutions Excellence
Streams Connect Honored for Exceptional Solution Support.
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Meet Our Executive Team

Make An Impact. Those are the words we live by at PanTerra. We approach our work with an attitude of innovation and determination to bring real value to our customers through outstanding products and services. 
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Arthur Chang

President and CEO
 
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Jeff Boucher

CFO & VP of Finance
Jeff Boucher brings over 17 years of finance, accounting and operations experience in SaaS technology companies. Prior to PanTerra Networks, Jeff was the VP of Finance at Power Assure, a SaaS provider of data center energy management software. Prior to that he was the VP of Finance at Bytemobile, a company acquired by Citrix Systems. Jeff started his career at the public accounting firm Frank, Rimerman & Co., where he earned his California CPA license as an audit manager.
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Rob Mainor

VP of Operations
Robert Mainor has over 20 years of senior level executive experience in the communications industry. Rob has held strategic roles in marketing, sales, business development and operations and is considered a key pioneer in bringing VoIP to the masses. Prior to PanTerra Networks, Rob was the co-founder and COO of SunRocket. Prior to SunRocket, Rob was the President of Xpedite Systems, a $200M multi-modal communications services company.
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Dave Ryan

VP of Sales
David Ryan brings with him over 15 years of sales leadership to PanTerra Networks. Dave has held strategic roles in sales leadership, sales, operations and business development in the UCaaS, SaaS and telecommunications industries. Prior to joining PanTerra Networks, Dave was Regional Director of Sales at Nextel Partners, Inc. a wireless communication provider. Prior to Nextel Partners, Mr. Ryan was the Regional Director of Sales at Verizon Wireless.
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Surya Konala

VP of Development
Surya Konala has over 18 years of experience in software engineering and complex project management. His expertise spans numerous engineering areas including multi-device GUI architectures, telephony systems, and highly scalable cloud architectures. Surya has an M.Sc. degree from Andhra University.
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Jerome Friesenhahn

VP of Customer Sales
Jerome Friesenhahn has over 20 years of hi-tech experience with a focus on cloud-based unified communications since 2000. Prior to PanTerra Networks, Jerome was EVP with Allnet Services, where he managed all sales and technical operations, including building strong business relationships with early adopters of cloud unified communications providers.

Meet Our Board of Directors

As a team, we are determined to be leaders in both technology and service. As consumers of our own products, we know what our customers look for in our products and support - and we deliver. 
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Alex Wong

Director
Alexander Wong is a managing partner at Topiary Capital, a venture capital firm investing in visionary entrepreneurs creating and reshaping large markets. Prior to Topiary Capital, he was a managing director of D. E. Shaw & Co., L.P. and head of venture capital at the D. E. Shaw group. He has more than 20 years of operating, technical, private equity, and venture capital experience in the technology industry. His investment interests span a wide range of areas, including financial technology, big data, mobile, enterprise software, clean energy, and emerging technologies. Prior to joining the D. E. Shaw group in 2005, he was a partner at Apax Partners, a global private equity firm. Before that, he served as a managing director at Intel Capital, the venture capital unit of Intel Corporation. He has also held roles in engineering, operations, research and development, and government affairs.
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Edward Esber, Jr.

Director
Ed Esber has over thirty years experience in the computer industry working for IBM, Texas Instruments and as CEO of Ashton Tate and COO of Creative Labs. He was either a founder, executive or board member of several startups including VisiCorp, Creative Insights, SoloPoint, Motion Computing, Blue Roads Software, Poqet Computer, iTaggits and Pocket.com. As a PC industry pioneer, he pioneered the marketing and distribution of retail, packaged software and developed the marketing strategies for two of the world’s best selling PC software packages of the 1980’s. He marketed the first spreadsheet, the first office suite and the first Wintel graphical user interface.
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Andre Turenne

Director
Andre Turenne has more than 30 years of venture capital, business development, operating and technical experience in the technology sector. Mr. Turenne was previously a senior vice president of D. E. Shaw & Co., a global investment and technology development firm, and a partner at D. E. Shaw’s venture capital unit. Prior to joining D. E. Shaw & Co., Mr. Turenne was a managing director of NeoCarta Ventures, a venture capital investment firm. Prior to that, he served as senior manager of strategic investments at Intel Capital, the venture capital unit of Intel Corporation.
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Arthur Chang

President and CEO
 

Don't Just Take Our Word for It.
See Why Customers Love PanTerra.

They have by far the best support! I can dial 611 from any phone and someone is waiting right away to help. They have yet to not solve a problem quickly and efficiently. The person on the other end is polite, and extremely knowledgeable. Fantastic support compared to any company we've dealt with to date - just as promised!
Samer Samaan
Marketing Director
I've been using PanTerra for several months now and I have to say, their support has been a standout feature for me. The support team is incredibly reliable, responsive, and efficient, and they have been instrumental in ensuring that our organization runs smoothly. 
Otis Collins
Sr. Manager
Anytime I have to reach out to customer support it is always for very minimal things. Sometimes I need help navigating the admin portal, and support is very good about showing HOW to do things rather than just doing it and saying you're good to go. They want you to understand the system as well and become more efficient.
Justin Dobbins
Computer and Information Systems Manager
Streams support has never had to call me back; they have always addressed the issue (which was mostly operator error) before we hung up.
John Lydon
Senior Property Manager
They are always quick to respond and help me with anything. They will ask questions if needed but usually they will quickly take care of whatever I need within 12 hours of sending in a ticket. I love that they don't ask me to do it with instructions unless I'm asking for instructions for next time.
Caleb Hannon
Chief of Operations
The team is always helpful and responsive. It sometimes takes a while longer to get resolutions, but in general I can rely on getting a resolution and hearing a response within a few minutes!
Joshua Harrison
Director of Donor Ministries

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