Everything Your Business Needs. Nothing Sold Separately.
Every Streams.AI plan includes enterprise-grade cloud phone features — starting at 14.95/user/mo through Call Center at 44.95/user/mo. No per-minute charges. No feature lockouts on voice. No surprise fees.
Make and receive business calls from any device — desktop, laptop, tablet, or smartphone — using PanTerra's built-in softphone. No desk phone required unless you want one.
Windows, Mac, iOS, and Android apps
Full business phone features on every device
Transfer, hold, park, and conference from mobile
Business caller ID on personal devices
Your office phone number works everywhere you do.
.svg)
Luna is PanTerra's AI-powered virtual receptionist that answers calls, routes callers, takes messages, and handles basic inquiries — 24/7, without human intervention.
Answers calls with natural language understanding
Routes callers to the right person or department
Takes messages and delivers them via email or text
Handles after-hours, overflow, and holiday routing
An AI receptionist that never calls in sick and never puts callers on hold.
Build multi-level call routing with custom greetings, department menus, time-of-day rules, and location-based routing. Business Basic includes basic auto attendant. Business Plus and above include advanced auto attendant with full customization.
Multi-level menus with custom greetings
Time-of-day and day-of-week routing rules
Holiday scheduling with automatic greetings
Location-based and skills-based call routing
Professional call handling from the first ring.
Receive voicemail notifications and audio files directly in your email inbox or as a text message. Listen to messages on any device without dialing in.
Visual voicemail on all devices
Voicemail transcription (optional add-on)
Listen, save, or delete from your inbox
Customizable voicemail greetings
Never miss an important message again.
Route incoming calls to multiple users or devices simultaneously or sequentially. Perfect for sales teams, support departments, or main lines.
Simultaneous, sequential, and round-robin ringing
Customizable ring time and failover rules
Works with desk phones, softphones, and mobile
Members can easily log in and out of groups
Ensure every call gets answered by the right person.
Get detailed insights into your business's call activity. Track call volume, answer rates, call duration, and other key metrics to optimize performance.
Real-time dashboards and historical reports
Filter by date, user, group, or phone number
Transfer, hold, park, and conference from mobile
Business caller ID on personal devices
Make data-driven decisions to improve communication.
Automatically forward calls to any number—your mobile, a colleague, or an external answering service. Customize rules based on time of day or your status.
Forward to any internal or external number
Set up rules for "Do Not Disturb" or "Unavailable"
"Find Me / Follow Me" to ring multiple numbers
Change forwarding settings on the fly
Stay connected even when you're away from your desk.
Best for small offices or individual users needing reliable, secure voice.
Cloud business phone with HD voice
Basic Auto Attendant
HIPAA & HITECH compliance included
99.999% uptime SLA
24/7 US-based support
Own cloud infrastructure
(retail $24.95) Best for growing teams needing collaboration, video, and unified
messaging.
Everything in Business Basic
Team Messaging & Team Rooms
SMS/MMS Messaging
Unlimited Audio/Video Conferencing
Screen Sharing
Outlook Integration
Streams.AI for MS Teams
Advanced Auto Attendant
Best for managers & supervisors needing real-time visibility and analytics.
Everything in Business Plus
Unified Live Monitor (ULM)
Silent Listen / Whisper / Barge
Lifetime Analytics
App Designer (Workflows)
Voicemail Transcription to Email
Best for high-volume support/sales teams needing routing, queues & AI.
Everything in Professional
Automatic Call Distribution (ACD)
Call Queues (10 included)
Advanced Routing (Skills/Priority)
Queue Management & Callbacks
AI Insights & AI Agents
Most cloud phone system providers either don't support HIPAA compliance at all, or lock it behind enterprise tiers that cost 2-3x their advertised starting price. RingCentral requires enterprise-level configuration and BAA negotiation. Dialpad does not offer standard HIPAA compliance. Many VoIP providers don't even mention it.
PanTerra includes HIPAA and HITECH compliance on every plan — starting at $14.95/user/mo through Call Center at $44.95/user/mo. If your organization handles protected health information, financial data, or sensitive government communications, PanTerra's cloud business phone system is built for you.
Every voice call, voicemail, recording,
fax, and file shared through Streams.AI is encrypted in transit and at rest using AES-256 — the same standard used by financial institutions andgovernment agencies. No exceptions, no configuration required.
PanTerra is HIPAA and HITECH compliant for voice, messaging, file sharing, and storage. Business Associate Agreements (BAA) are included at no extra cost on all plans. No enterprise upgrade required. No additional fees.
All call recordings are stored in PanTerra's HIPAA-compliant encrypted storage. Administrators control retention policies, access permissions, and export capabilities. Recordings meet regulatory audit requirements for healthcare, financial services, and legal organizations.
PanTerra's infrastructure and security controls are independently audited and SOC 2 Type II certified — verifying security, availability, and confidentiality across all communication and storage services.
Complete audit trails for every call: who called, when, duration, recording access, and routing path. Meet regulatory audit requirements with detailed call detail records stored permanently and exportable on demand.
Every voice call, voicemail, recording,
fax, and file shared through Streams.AI is encrypted in transit and at rest using AES-256 — the same standard used by financial institutions andgovernment agencies. No exceptions, no configuration required.
Our toolkit has all of the resources and guidance needed to create a high-conversion website.
Equip every sales rep with a business phone number that works on any device. Record discovery calls for coaching, use AI receptionist to route inbound leads, and upgrade to Call Center plan when volume demands queues, skills-based routing, and AI Insights.
HIPAA-compliant phone service for patient calls, appointment scheduling, and care coordination. Call recordings stored in encrypted, compliant storage. BAA included. No compliance workaround required — it's built in.
Handle high call volume with PanTerra's built-in call center. ACD, call queues, callbacks, and priority routing keep customers connected. Silent Listen and Whisper/Barge let supervisors coach agents in real time without the caller knowing.
Connect multiple office locations under one phone system with centralized administration. Route calls between locations, manage auto attendants per site, and give remote workers the same phone experience as in-office staff.
Every employee gets a business phone number that rings on their desktop, laptop, and smartphone simultaneously. Callers never know whether your team is in the office or on the couch — same professional experience either way.
PanTerra serves organizations where compliance, security, and reliability aren't optional — they're mandatory.
HIPAA-compliant phone service for patient calls, telehealth, and care coordination. BAA included on all plans. Call recordings stored in encrypted, compliant infrastructure. US-based data centers meet data residency requirements.
SOC 2 Type II certified phone infrastructure with AES-256 encryption for client calls and internal communications. Call recording, audit logs, and MFA meet regulatory compliance requirements.
Secure cloud phone system with US-based data centers, complete call detail records, and MFA for sensitive government communications. Tier 4 infrastructure ensures mission-critical reliability.
Connect plant floors, field teams, and executive offices with one phone system. Route calls between locations, manage shift-based auto attendants, and record safety-related calls for compliance.
Mission-critical voice communications for distributed energy infrastructure. 99.999% uptime SLA, Tier 4 data centers, and US- based 24/7 support ensure operations stay connected.
Connect drivers, dispatchers, warehouse teams, and executives under one phone system. Route calls by location, record dispatch communications, and manage multi-site operations from a single admin portal.
Cost-effective cloud phone service for distributed teams, regional offices, and donor relations. Auto attendant handles donor inquiries professionally. Call recording captures board meeting decisions.
Live in 24–48 Hours. Migrating From RingCentral or Nextiva? We Handle It.
Tell us your team size, locations, and requirements. We build a custom quote in 24 hours — no generic pricing calculator.
Your dedicated US-based Project Manager handles everything — number porting, call flows, auto attendants, user provisioning, and testing.
Your new phone system goes live only when it's tested and ready. Your old system stays active until cutover. Zero downtime migration.
