Luna - AI Receptionist

Cut overhead and supercharge efficiency with PanTerra's 24/7 AI receptionist that dynamically engages, routes, and responds—instantly.

Meet Luna:
Work smarter and more effectively with your new AI receptionist

Luna is an AI-powered conversational receptionist that can be deployed per location to answer questions and route calls without any human receptionist required.

Call Routing that Fits Your Business

Luna AI adapts to your schedules, locations, and team structure by dynamically routing calls based on real-time user presence.

Integrations That Keep Your Business Moving

Sync Luna AI with GSuite, Jobber, Toast, and more, automating workflows and keeping business communications running without extra effort.

Your Brand’s Voice, Perfected in Every Interaction

Leverage Luna AI’s emotional intelligence and natural speech synthesis to greet customers in a tone that aligns with your company.

AI Receptionist with a Human Backup

Answer, route, and assist callers automatically, while seamlessly transferring to a live operator whenever an extra personal touch is needed.

Seamless AI Powered Customer Engagement

With Luna, customers will never hear a busy signal or have to be placed on hold or in a call queue ever again.

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AI That Understands Context,  Not Just Keywords

Luna AI phone receptionist analyzes conversation flow, tone, and intent to provide meaningful responses that feel natural, relevant, and truly helpful.

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Predictive Routing Based on Caller's Behavior

Luna AI learns from past interactions to anticipate caller needs, proactively routing calls based on context and historical engagement patterns.

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Smarter Call Routing, Driven by AI Insights

Automatically adapt call flows based on real-time data, caller history, and business priorities, ensuring every call reaches the right destination without delays.

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Presence Awareness for Smarter Call Handling

Detect when employees are on a call, meeting, or unavailable, and instantly redirect callers to the next best contact or voicemail—no dead ends.

Luna AI + Mobile PBX

Streams AI Mobile PBX with AI Voice Reception is a business phone system that uses Generative AI to answer calls and intelligently route them to employees' mobile phones.

Never miss important business calls, regardless of location
Eliminate the need for physical office phones or hardware
Keep business and personal calls separate on the same device
Provide 24/7 professional call handling without staffing
Save costs by removing the need for human receptionists
Scale your phone system instantly as your team grows

Trusted by businesses of all sizes for  over 20 years

Enterprise-Grade Security
& Compliance You Can Trust

HIPAA & HITECH Compliance

HIPAA & HITECH Compliance

Luna AI is built under strict security frameworks, ensuring full HIPAA and HITECH compliance for industries that demand the highest level of data protection.

Automated Data Protection

Automated Data Protection

Luna AI follows HIPAA’s minimum necessary standard, with automated purging of sensitive data after the required retention period, keeping your information safe and compliant.

End to end Description

End-to-End Encryption

All voice interactions are secured with AES-256 bit encryption, both during transmission and at rest, within SOC 2 Type II certified data centers.

247 Monitoring & Threat Detection

24/7 Monitoring & Threat Detection

Our dedicated security team continuously monitors Luna AI for potential vulnerabilities, with regular third-party penetration testing and risk assessments to maintain industry-leading security.

Access Control & Audit Trails

Access Control & Audit Trails

Multi-factor authentication, role-based permissions, and comprehensive audit logs ensure only authorized users access sensitive data, with full visibility into system interactions.

Compliance-Backed AI

Compliance-Backed AI

Luna AI implementations include Business Associate Agreements (BAAs) and adhere to the latest privacy regulations, ensuring healthcare, finance, and enterprise organizations remain fully compliant.

Fresh resources on everything AI communications

How to Boost Customer Engagement with AI

How to Boost Customer Engagement with AI

We’ll dive into how AI can enhance your customer engagement strategies and help your business achieve better outcomes.

How Contact Center AI Delivers Unmatched Customer Engagement

How Contact Center AI Delivers Unmatched Customer Engagement

AI is transforming how businesses engage through faster, more effective interactions.

PBX Phone System Features and Benefits Explained

PBX Phone System: Features and Benefits Explained

We'll explore the key features and benefits of PBX phone systems, helping you understand why they're essential for modern businesses.