Glossary:
Terms to Know in the Unified Communications World

 
API (Application Programming Interface)
API Integration
Auto Attendant
Bandwidth
Call Control
Call Forwarding
Call Routing
Cloud Phone System
Cloud-Based Messaging
Cloud-Based Voicemail
Collaboration Platform
Collaboration Tools
Conferencing Bridge
Contact Center
DID (Direct Inward Dialing)
Hosted UCaaS
Hosted VoIP
Instant Messaging (IM)
Integration
Internet Telephony
IP Phone
IP Telephony
Mobile Integration
Multi-Tenancy
Peer-to-Peer Communication
Real Time Communication
Remote Collaboration
Remote Work
Scalability
Screen Sharing
Service Level Agreement (SLA)
Session Initiation Protocol (SIP)
Softphone
Softswitch
Unified Communications Infrastructure
Unified Communications Strategy 
Unified Communications User Training
Unified Messaging
Video Conferencing
Video Messaging
Video Phone
Virtual Meeting
Virtual Phone Number
Voicemail to Email
VoIP API Vulnerabilities
VoIP API Webhooks
VoIP Dialer
VoIP Encryption
VoIP Latency
VoIP NAT Traversal 
VoIP Over 4G
VoIP Over 5G
VoIP Protocol
VoIP Quality
VoIP Redundancy
VoIP Router
VoIP Trunk

 

 

Supercharge Your Communications for Free!

Get a free PanTerra Streams demo account and enjoy on-net audio/video calls, video conferencing, team collaboration, secure file sharing, and more.
Get a Free Demo

  • Skyrocket productivity

  • Integrate seamlessly