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Sales & Customer Service

Engage with purpose and 
close with confidence

Deliver standout customer experiences and close more deals with AI-powered tools built for speed, clarity, and connection

Tools That Sell Smarter and Serve Better

Sales & Customer Service are a part of Streams.AI, PanTerra’s all-in-one business communication platform

Be Wherever Customers Want to Engage

Engage customers on the media of their choice with multi-channel customer support capabilities to provide a seamless experience

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Boost Sales & Support With Key Integrations

Give teams seamless access to everything they need to support customers or close a sale with built-in and customized integrations for all your platforms and apps

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Make Informed Decisions With Advanced Analytics

Track performance across sales and support with customizable metrics, powerful visual reports, and unlimited analytics storage in Streams.AI. >

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Skyrocket Productivity With AI and Automations

Use AI to route leads and support inquiries, suggest next steps, and automate workflows so teams close faster and serve smarter

Meet Luna AI: Your Frontline for Better
Customer Service

Don't Just Take Our Word for It.
See Why Customers Love PanTerra.

They have by far the best support! I can dial 611 from any phone and someone is waiting right away to help. They have yet to not solve a problem quickly and efficiently. The person on the other end is polite, and extremely knowledgeable. Fantastic support compared to any company we've dealt with to date - just as promised!
Samer Samaan
Marketing Director
I've been using PanTerra for several months now and I have to say, their support has been a standout feature for me. The support team is incredibly reliable, responsive, and efficient, and they have been instrumental in ensuring that our organization runs smoothly. 
Otis Collins
Sr. Manager
Anytime I have to reach out to customer support it is always for very minimal things. Sometimes I need help navigating the admin portal, and support is very good about showing HOW to do things rather than just doing it and saying you're good to go. They want you to understand the system as well and become more efficient.
Justin Dobbins
Computer and Information Systems Manager
Streams support has never had to call me back; they have always addressed the issue (which was mostly operator error) before we hung up.
John Lydon
Senior Property Manager
They are always quick to respond and help me with anything. They will ask questions if needed but usually they will quickly take care of whatever I need within 12 hours of sending in a ticket. I love that they don't ask me to do it with instructions unless I'm asking for instructions for next time.
Caleb Hannon
Chief of Operations
The team is always helpful and responsive. It sometimes takes a while longer to get resolutions, but in general I can rely on getting a resolution and hearing a response within a few minutes!
Joshua Harrison
Director of Donor Ministries

Advanced Features

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Unified Live Monitor

Customer service soars to new heights through real-time SLA/API monitoring of any agent with both ad hoc and scheduled reporting

Simplified Temporary Scaling

Seasonal businesses can scale their employees during busy times of the year without the added real estate expense

Remote Hiring

Leverage the benefits of a PanTerra virtual call center and hire the best employees for the job regardless of where they are located

Supercharge Your Communications for Free

Get a free PanTerra Streams.AI demo account and enjoy on-net audio/video calls, video conferencing, team collaboration, secure file sharing, and more.