Send direct messages or group messages instantly across your entire organization — with full multimedia support and permanent history.
1-on-1 and group direct messages
Multimedia messaging — images,
video, links, files
Message history archived permanently
Full-text search across all conversations
Every message is stored, searchable,
and accessible from any device.
Create dedicated rooms for projects, departments, clients, or any group — with granular permission settings that keep conversations organized and secure.
Unlimited team rooms
Granular access controls per room
Internal and external guest access
Encrypted — all conversations HIPAA-compliant
Purpose-built spaces that keep theright people in the right conversations.
Share files, images, links, and videos instantly in any team room or direct message. All content is stored in HIPAA- compliant SmartBox cloud storage — searchable, accessible, and permanently archived.
Drag-and-drop file sharing in any conversation
HIPAA-compliant SmartBox storage for all content
Real-time full-text content search
Download or forward content to external users
Enterprise file sharing without a
separate Dropbox or Box subscription.
Jump from a team chat directly into an audio or video conference without leaving Streams.AI. No app-switching. No separate Zoom link to copy. The conversation continues — in a different format.
1-click escalation from chat to audio/video call
Powered by Connect AI — no extra license
Screen sharing, recording, and AI summaries included
Seamless — no separate app required
Chat becomes a call in one click — and everything stays in the same platform.
Stay connected from any device with full feature parity. Whether your team is at their desk, on the road, or working from home, PanTerra messaging works everywhere.
iOS and Android apps — full feature parity
Windows and Mac desktop apps
Web browser access — no install required
Push notifications on all devices
One experience across every device —
nothing lost between platforms.
Every conversation is encrypted. IT administrators maintain full visibility and control across all rooms, users, and content from the centralized Admin AI portal.
End-to-end AES-256 encryption for all messages
Admin controls: archive, audit, and
manage all rooms
Role-based permissions for internal and external users
Message retention policies configurable by admin
Complete control for IT. Complete
confidence for compliance.
Best for growing teams needing collaboration, video, and unified messaging.
Team Messaging & Team Rooms
SMS/MMS Messaging
Unlimited Audio/Video Conferencing
Screen Sharing
Outlook Integration
Streams.AI for MS Teams
Advanced Auto Attendant
Best for managers & supervisors needing
real-time visibility and analytics.
Everything in Business Plus
Unified Live Monitor (ULM)
Silent Listen / Whisper / Barge
Lifetime Analytics
App Designer (Workflows)
Voicemail Transcription to Email
Best for high-volume support/sales teams
needing routing, queues & AI.
Everything in Professional
Automatic Call Distribution (ACD)
Call Queues (10 included)
Advanced Routing (Skills/Priority)
Queue Management & Callbacks
AI Insights & AI Agents
Slack does not offer HIPAA-compliant messaging on standard plans. Microsoft Teams requires E5 licensing — the most expensive Microsoft 365 tier at $38/user/mo — for full compliance. PanTerra includes HIPAA-compliant team messaging, file sharing, and content storage on every plan from day one.
For organizations in healthcare, financial services, legal, or government, this is not a minor feature difference. It is a compliance requirement that eliminates entire categories of alternatives.
Every message, file, image, and link shared in Streams.AI is encrypted in transit and at rest using AES-256 — the same standard used by financial institutions and government agencies. No exceptions, no configuration required.
PanTerra is HIPAA and HITECH compliant for team messaging, file sharing, and content storage. Business Associate Agreements (BAA) are included at no extra cost on all plans. No enterprise upgrade required.
All files and content shared are stored in PanTerra's SmartBox cloud storage — a HIPAA-compliant, encrypted, searchable repository. Message history and file archives are retained permanently with full admin control.
PanTerra's infrastructure and security controls are independently audited and SOC 2 Type II certified — verifying security, availability, and confidentiality across all communication and storage services.
Complete audit trails for all team communications: who sent what, when, to which room, and what files were accessed. Meet regulatory audit requirements with detailed logs stored permanently and exportable on demand.
Require MFA for all Streams.AI logins — including access to team rooms, messaging, and file storage. Configurable by admin for the entire organization or specific user groups.
Replace Slack with built-in messaging that shares a platform with your phone system and video conferencing. Reduce tool sprawl, eliminate double billing, and give IT one admin portal to manage everything. AI meeting summaries from ConnectAI drop directly into team rooms.
Invite external guests into dedicated project rooms without giving them access to internal channels. Share files, hold video calls, and manage all client communication from within Streams.AI — with full audit trails for every interaction.
Create a dedicated room for every project, deal, or department. Organize conversations, share relevant files, and keep stakeholders aligned — with full message history archived and searchable. When the project ends, the room becomes a permanent knowledge base.
Keep distributed teams connected across time zones with persistent messaging, mobile apps, and 1-click video escalation. Team rooms stay active whether your team is in the office, at home, or on the road. Push notifications on every device ensure nothing falls through the cracks.
Healthcare, financial services, legal, and government teams use PanTerra team rooms to communicate in compliance — with HIPAA-compliant file sharing, encrypted messages, BAA included, and full audit trails built in. No premium tier. No compliance add- on. No risk.
PanTerra serves organizations where compliance, security, and reliability aren't optional — they're mandatory.
HIPAA-compliant team messaging for care team coordination, patient consultations, and internal communication. BAA included on all plans. SmartBox stores PHI securely. US-based data centers meet data residency requirements.
SOC 2 Type II certified messaging infrastructure with AES-256 encryption for client communications and internal collaboration. Audit logs and MFA meet regulatory compliance requirements for financial services.
Secure team messaging with US-based data centers, complete audit trails, and MFA for sensitive government communications. Tier 4 infrastructure ensures mission-critical reliability for internal and inter-agency coordination.
Connect plant floors, remote teams, and executive leadership with secure messaging and 1-click video escalation. Team rooms keep shift handoffs, safety communications, and multi-site coordination organized and searchable.
Mission-critical team communications for distributed energy infrastructure. 99.99% uptime SLA, Tier 4 data centers, and US-based support ensure operations stay connected across field teams and control rooms.
Coordinate drivers, dispatchers, warehouse teams, and executives with persistent messaging across every device. Team rooms capture route changes, operational decisions, and safety updates — searchable and archived permanently.
Connect distributed teams, board members, volunteers, and donors with cost-effective team messaging built into a full communication platform. Team rooms keep board discussions organized. SmartBox stores grant documentation securely.
Most team messaging platforms give administrators basic usage dashboards — how many messages were sent, how many users are active. PanTerra goes significantly further. Streams.AI includes 100+ SLA/KPI performance metrics that span messaging, voice, video, and contact center activity — giving IT and operations leaders a single analytics view across their entire communication stack.
Messaging administrators can track team room activity, user engagement, content sharing volume, and response times in real time and as historical trends. All analytics are accessible from the centralized Admin AI portal — not a third-party dashboard, not a separate analytics subscription.
