OUR COMPANY

Our Vision

Our vision is to completely change how enterprises conduct business by delivering the most comprehensive suite of cloud-based, fully managed IT services that empower people to work better by increasing productivity, enhancing communications, simplifying collaboration and enhancing globalization efficiencies.

THE PANTERRA DIFFERENCE

PanTerra's unique cloud DNA guarantees your enterprise will have the best business cloud experience.

Streams cloud service

COMMUNICATE, COLLABORATE & SHARE

Streams uniquely delivers communications, team messaging and file sync & share services in a single easy to use customizable cloud service. This approach improves productivity, improves security, lowers cost and simplifies administration.

END-TO-END SOLUTION

PanTerra delivers a fully managed, end-to-end solution including optional on-premises equipment, Internet or MPLS bandwidth connectivity and scalable cloud services. With 24/7 monitoring and management, PanTerra ensures your business continuity.

SERVICE AND TECHNOLOGY PROVIDER

PanTerra is uniquely positioned as both a service and technology provider with cloud DNA specifically geared towards delivering multiple cloud services at the highest levels.

HIGHEST LEVEL SECURITY & RELIABILITY

Full HIPAA compliance, multi-factor authentication and complete encryption deliver increased security while full redundancy and active fail-over ensure 99.999% availability.

COLLABORATIVE APPROACH

Dedicated cloud experts work hand-in-hand with you during pre-sales, deployment and post-sales periods. Ongoing monitoring and training ensures your business continues to operate smoothly.

FUTUREPROOF SOLUTION

PanTerra's enterprise solution futureproofs your IT infrastructure, ensuring business continuity and eliminating "rip and replace" obsolescence scenarios.

Arthur Chang

Arthur Chang
CEO & President

Arthur Chang brings over 20 years of hi-tech executive experience to PanTerra Networks. Artie, a Silicon Valley serial entrepreneur, held senior executive positions at several successful companies in Silicon Valley. Prior to PanTerra Networks, Artie was the CEO of Cradle Technologies, a multi-core multimedia DSP company and SoloPoint Communications, a provider of telecom equipment. Artie started his career at Bell Laboratories.


Jeff Boucher

Jeff Boucher
CFO & VP of Finance

Jeff Boucher brings over 17 years of finance, accounting and operations experience in SaaS technology companies. Prior to PanTerra Networks, Jeff was the VP of Finance at Power Assure, a SaaS provider of data center energy management software. Prior to that he was the VP of Finance at Bytemobile, a company acquired by Citrix Systems. Jeff started his career at the public accounting firm Frank, Rimerman & Co., where he earned his California CPA license as an audit manager.


Rob Mainor

Robert Mainor
SVP of Operations

Robert Mainor has over 20 years of senior level executive experience in the communications industry. Rob has held strategic roles in marketing, sales, business development and operations and is considered a key pioneer in bringing VoIP to the masses. Prior to PanTerra Networks, Rob was the co-founder and COO of SunRocket. Prior to SunRocket, Rob was the President of Xpedite Systems, a $200M multi-modal communications services company.


David Ryan

David Ryan
VP of Sales

David Ryan brings with him over 15 years of sales leadership to PanTerra Networks. Dave has held strategic roles in sales leadership, sales, operations and business development in the UCaaS, SaaS and telecommunications industries. Prior to joining PanTerra Networks, Dave was Regional Director of Sales at Nextel Partners, Inc. a wireless communication provider. Prior to Nextel Partners, Mr. Ryan was the Regional Director of Sales at Verizon Wireless.


Ranga Vutukuru

Ranga Vutukuru
VP of Research & Development

Ranga Rao Vutukuru has over 10 years of experience in software engineering, management and strategic direction setting. Prior to PanTerra Networks, Ranga was the Chief Architect at eMatrix. Prior to eMatrix, Ranga held engineering architect positions at MedPlexus, Ericsson, NHCL.


Jerome Friesenhahn

Jerome Friesenhahn
VP of Customer Satisfaction

Jerome Friesenhahn has over 20 years of hi-tech experience with a focus on cloud-based unified communications since 2000. Prior to PantTerra Networks, Jerome was EVP with Allnet Services, where he managed all sales and technical operations, including building strong business relationships with early adopters of cloud unified communications providers.


Dave Immethun

Dave Immethun
Sr. Dir. of Marketing

Dave Immethun has spent over 20 years in various marketing and sales positions in the communications field. Prior to PanTerra Networks, Dave was the Sr. Director of Sales and Director of Product Marketing at Packet8/8x8 Inc. Prior to 8x8 Inc., Dave was Director of Product Management at AltiGen Communications, an IP-PBX equipment provider. Mr. Immethun started his career at Nortel Networks.


Ed Esber

Edward Esber, Jr
Managing Director, Halo Fund

Ed Esber has over thirty years experience in the computer industry working for IBM, Texas Instruments and as CEO of Ashton Tate and COO of Creative Labs. He was either a founder, executive or board member of several startups including VisiCorp, Creative Insights, SoloPoint, Motion Computing, Blue Roads Software, Poqet Computer, iTaggits and Pocket.com. As a PC industry pioneer, he pioneered the marketing and distribution of retail, packaged software and developed the marketing strategies for two of the world’s best selling PC software packages of the 1980’s. He marketed the first spreadsheet, the first office suite and the first Wintel graphical user interface.


Andre Turenne

Andre Turenne
Director

Andre Turenne has more than 30 years of venture capital, business development, operating and technical experience in the technology sector. Mr. Turenne was previously a senior vice president of D. E. Shaw & Co., a global investment and technology development firm, and a Partner at D. E. Shaw’s venture capital unit. Prior to joining D. E. Shaw & Co., Mr. Turenne was a managing director of NeoCarta Ventures, a venture capital investment firm. Prior to that, he served as senior manager of strategic investments at Intel Capital, the venture capital unit of Intel Corporation.


Alex Wong

Alex Wong
Managing Director

Alexander Wong is a managing director of D. E. Shaw & Co., L.P. and head of venture capital at the D. E. Shaw group. He has more than 20 years of operating, technical, private equity, and venture capital experience in the technology industry. His investment interests span a wide range of areas, including financial technology, big data, mobile, enterprise software, clean energy, and emerging technologies. Prior to joining the D. E. Shaw group in 2005, he was a partner at Apax Partners, a global private equity firm. Before that, he served as a managing director at Intel Capital, the venture capital unit of Intel Corporation. He has also held roles in engineering, operations, research and development, and government affairs.


Arthur Chang

Arthur Chang
CEO & President

Arthur Chang brings over 20 years of hi-tech executive experience to PanTerra Networks. Artie, a Silicon Valley serial entrepreneur, held senior executive positions at several successful companies in Silicon Valley. Prior to PanTerra Networks, Artie was the CEO of Cradle Technologies, a multi-core multimedia DSP company and SoloPoint Communications, a provider of telecom equipment. Artie started his career at Bell Laboratories.


Join Our Team!

PanTerra is always looking for energetic and talented people to add to our great team. Join us in applying our advanced technology to develop solutions that help our customers’ Unified Cloud IT Service needs profitably.

At PanTerra, we understand that our employees are responsible for our success, and we work hard to reward the contributions of our project teams as well as acknowledge individual accomplishments.

As a part of our innovative company, you’ll apply your skill and knowledge to a wide range of projects that create real value for our customers in a team-empowered, solutions-focused work environment that encourages fresh ideas, new ways of thinking, and diverse experiences.

Our Culture

Make An Impact. Those are the words we live by at PanTerra.

As a leading provider of unified cloud IT services, we come to work every day understanding that it is our job to find the right solutions for our customers. We recognize that everything we do has an impact and we approach our work with an attitude of innovation and determination to bring real value to our products and services. That means each day brings new challenges and opportunities for meaningful work for our team – the kind that makes a difference for our customers and our success.

Join us and you'll experience the culture we are proud of.

  • People – Our employees are the source of our success and our most important competitive advantage, and we’re determined to provide a work environment that supports achievement and diverse experiences in a team-oriented atmosphere.
  • Recognition – PanTerra is a meritocracy where each person is recognized for their individual ability, and their role in our success is rewarded with highly competitive compensation and benefits.
  • Innovation – At PanTerra, we encourage our employees to think on their own and work closely with others to develop creative solutions and intelligent products that deliver real value to our customers.
  • Diversity – We are an organization that embraces diversity and values the ideas and contributions from people of different cultures and backgrounds.
  • Experience – We are always seeking experienced individuals pursuing an extraordinary career together that we enjoy, not just a Job.

Current Openings in the US:

Please send your CV to , if you are interested in being part of the PanTerra family.

Positions available in all regions of US


Job Description:

The Regional Channel Manager is responsible for recruiting, qualifying, signing, ramping and building partner relationships with Value Added Resellers (VARs), Master Agents, and Agents within an assigned territory, to resell PanTerra's award-winning services. The Regional Channel Manager must be able to recruit new partners, as well as manage existing partner relationships. The territory will be based on geographic location/proximity and will require some traveling to both partners as well as potential end-user customer locations. The Regional Channel Manager must be able to demonstrate PanTerra services to partners and end customers, negotiate contracts, provide detailed and timely sales reports, drive revenue with partners, close end-customer deals with new partners and provide timely communications to headquarters, partners and potential customers. This role requires strong communication, presentation and collaboration skills combined with a keen sense of drive and determination to generation recurring revenue for the assigned territory. This is a hunter position, not a farmer position.

Responsibilities:

The Regional Channel Manager must be able to mine territories to sell unified cloud services to Mid-Market Enterprises (MME).

Key responsibilities include:

  • Develop new prospects based on rolodex and company supplied leads
  • Maintain required number of quality outbound calls to prospect contacts
  • Generate incremental revenue according to specific targets
  • Conduct in-depth product presentations to both partners and potential customers
  • Record accurate prospect and customer data in company CRM
  • Provide high level of customer service to ensure client's complete satisfaction

Requirements:

  • BS/BA or equivalent
  • Minimum 5 years of Telecommunications sales experience in UC, cloud, VoIP or IP-PBX with track record of exceeding targeted objectives
  • Extremely motivated sales and target driven individual
  • Ability to work individually and as part of a team
  • Hunter not farmer
  • Willing to travel 25% to 50% of the time (local territory)
  • Excellent oral/written communication and presentation skills
  • Experience selling into the Mid-Market Enterprise is a big plus
  • Highly desirable characteristics: ethical, winner, self-motivated, smart, multi-tasker, entrepreneur
  • Proficient with MS Office and other sales tools (CRM)

Compensation:

Competitive with startups including base salary, variable commission plan, equity and health benefits.

Please send your CV to , if you are interested in being part of the PanTerra family.

Job Description:

A PanTerra Sales Engineer is responsible for actively driving and managing the technology evaluation stage of the sales process for the all our partners. Using a consultative approach, the Sales Engineer will design customer solutions based on customer feature requirements and network infrastructure. He/She will work in conjunction with the sales team as the key technical advisor and product advocate for all our cloud products and services.

The Sales Engineer must be able to articulate Cloud, Unified Communications, File-Sharing, and networking technologies and position them to both business and technical users while establishing and maintaining strong relationships throughout the sales cycle. Sales Engineers are also responsible for the technical training, which includes PanTerra cloud products, and best practices of end-user provisioning to our valued partner community. The Sales Engineer will get directly involved with end customers and must possess excellent end customer relationship skills.

This is a great opportunity to work at a rapidly growing company, which provides unified cloud services that includes unified communications, file sync & share, contact center and business analytics solutions. This position will be instrumental in the sales process of mid-market and large enterprise accounts.

Responsibilities:

Primary responsibilities will include support to all Sales with technical aspects of opportunities for an internationally deployed cloud service that includes unified communications, file sync & share, contact center and business analytics services. Candidate will be responsible for managing and performing customer deployments from quote acceptance to post production.

  • Strong ability to demonstrate all aspects of PanTerra's cloud products, including end-user and administrative features. Services include unified communications, file sync & share, business analytics, contact center, VoIP, conferencing, web collaboration, fax, call center and messaging services.
  • Gather customer requirements and understand how to position PanTerra cloud products correctly
  • Complete discovery site surveys analysis with heavy emphasis on networking QoS, routing efficiencies and configuration and vlan configurations
  • Evaluate the customer network(s) and recommend appropriate changes
  • Build working relationships with prospects and customers
  • Work closely with Sales to overcome technical objections and concerns
  • Approve the technical feasibility of customer quotes
  • Must build long lasting and productive relationships with PanTerra partner community
  • Provide technical training for PanTerra partner community including best practices for project management and customer onboarding/deployment
  • Continually gather, understand, and document commonly requested or critical feature requirements such that they can be evaluated for product roadmap inclusion
  • Provide assistance to the Support and Client Services Departments
  • Access and configure customer and/or partner network equipment including routers and switches
  • Take part in technical project discussions to reduce cost, improve service, and provide innovative business solutions consistent with PanTerra's overall business strategies

Requirements:

  • Experience with sales presentations, VOIP network engineering and other cloud services: including product implementation, monitoring and troubleshooting
  • Excellent presentation skills, especially presenting technical solutions
  • Must be capable and even excel in multi-tasking environments
  • Minimum of 7-10 years of relevant technical experience
  • Preferred knowledge of file sharing technologies, IP telephony, soft switches, router technologies, PSTN gateways, QoS, and SIP over a range of broadband mediums
  • Highly desirable to have deep networking and router configuration skills, especially around security and Quality of Service (QoS)
  • Excellent verbal and written communications skills
  • Excellent troubleshooting and analytical skills

Compensation:

Competitive with startups including equity, base salary and health benefits.

Please send your CV to , if you are interested in being part of the PanTerra family.

Job Description:

Position Title: Systems Administrator
Direct Supervisor: Director, US Network Operations
Work Location: Northern Virginia (Work from Home)
Position: Full Time

This position will be responsible for maintaining the systems and network across the company's multi-data center environments with other assigned Operations personnel. This will include data center operations, surveillance and trouble-shooting and performing system administrator tasks. Please note that various duties may be assigned and/or changed at any time.

Responsibilities:

Primary responsibilities will include:

  • Install, manage and maintain the data center systems and network infrastructure
  • Install, configure, test and utilize network, systems and other tools
  • Analyze and resolve network and system problems
  • Assure that all systems, network elements, and applications are monitored
  • Be a technical resource to Support and other company entities

Technical Skills:

3-5 years of experience in systems and network operations, administration, and/or working in a network operations center. Technical knowledge in the following areas:

  • IP networking particularly cisco router configuration, management and troubleshooting
  • Hands on experience with DNS, VoIP, SIP and VMWare
  • Linux, including Redhat and CentOS (Community Enterprise Operating System)
  • Microsoft Windows operating system
  • Telephony experience - mobility a plus
  • Basic systems operations background
  • Cisco and Barracuda network/firewall/load balancer certifications a plus

Other Qualifications:

  • Ability to perform tasks independently but work as part of a team
  • Skilled in handling multiple projects and meet deadlines
  • Ability to communicate effectively with non-technical and technical staff
  • Excellent troubleshooting, analyzing and problem solving skills
  • Good networking experience in a multi-vendor and complex network environment
  • Highly motivated and ability to work in a dynamic organization
  • Highly skilled in developing innovative solutions to handle complex problems

Education:

Certification from Trade School in network engineering and IP communications a plus.

Travel Requirements:

Occasional travel within the US may be required.

Compensation:

Competitive with startups including equity, salary and health benefits.

Please send your CV to , if you are interested in being part of the PanTerra family.

Current Openings in Hyderabad, India:

Please send your CV to , if you are interested in being part of the PanTerra family.

Stay tuned

CONTACT US

Contact Us

Information

PanTerra is the leader in delivering enterprise-level cloud services with Streams, the ultra secure, highly reliable, unified cloud service that integrates unified communications, team messaging, file sync & share and business analytics. Streams is the ideal cloud platform for mid-market enterprises.

  • Headquarters: 4655 Old Ironsides Drive, Suite 300, Santa Clara, CA 95054 US
  • US Phone: US 800.805.0558
  • US Phone: US 408.702.2200
  • US Fax: US 408.980.9877
  • Email:
  • India R&D: Plot No.2-93/8 & 2-93/9, 1st Floor, 3 Cube Towers, North Wing, White Field, Kondapur, Hyderabad - 500 084, India
  • India Phone: +91 40 23118721