The Information We Collect
When you visit, access or use the PanTerra Services, we may collect personally identifiable information, including but not limited to name, address, phone number and email address which are voluntarily supplied to us through on-line forms.
We also may collect certain non-personally identifiable information when you access PanTerra Services, such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using, (e.g., Windows XP or Mac OSX) and the domain name of your Internet service provider (e.g., AT&T, Verizon or Earthlink).
We also may collects certain information about your computer or mobile device for security and identification purposes. This information may include: IP addresses, MAC address, domain names, access times, cookies and other unique identifying information of devices that access our services or have PanTerra software downloaded and installed on them. This information is used for the operation of our service, to identify and protect our users and to control unauthorized use or abuse of our services. All information is encrypted during transmission and is stored securely within our infrastructure.
User information may be collected during a communications session such as a ConnectMe video conferencing or screen sharing/desk sharing session ("In-Session Information" or "ISI"). Such ISI is protected by the use of end-to-end encryption and only accessible by the authorized users, organizers and participants. ISI includes (but is not limited to) all screen or desk sharing data, keyboard/mouse control data, text chat information, voicemail or transcribed voicemail text, faxes, emails and audio/video calls. This information is kept private while temporarily resident within our cloud infrastructure or during transmission across public or private networks. Account administrators and/or users have control as to who sees or has access to their information.
Because of our commitment to deliver the best possible service to our users, we track certain anonymous information such as the category of services selected by our users as well as all voluntary provided information pertaining to user satisfaction. To ensure the quality of our product, we reserve the right to maintain evaluation and feedback records.
PanTerra Services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us at . If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
How We Use the Information
We use the information you provide about yourself to respond to your inquiries about our products and services, to send you news and updates about our offerings to provide you with opportunities to purchase other products or services that we believe may be of interest to you. We will keep any personal information strictly confidential and within our Company except as noted below. We will not sell, trade or give out any personal information to third parties except as noted below.
We will disclose personally identifiable information in response to legal process or when we believe in good faith that the law requires it.
If you wish to stop receiving any offers or contact from PanTerra Networks, simply contact us (you can reply to an email or click the opt-out link) and request that you be removed from our database.
PanTerra Networks does not control the practices of our affiliates or partners. If you have questions about how affiliates or partners use the information gathered when you link to them, please read their privacy policies.
Links to other sites: PanTerra Services may contain links to non-PanTerra Networks sites that are not owned or controlled by us. Please be aware that PanTerra Networks is not responsible for the privacy practices of such other sites.
PanTerra Networks is not liable for loss of passwords due to user carelessness. If you lose control over your password, you may lose control over your user content, personally identifiable information and/or PanTerra Networks' services. If you believe your password has been compromised, we strongly recommend that you immediately change your password.