Visibility that Drives
Customer Engagement

Turn data into action with real-time analytics designed to uncover what’s working, what’s not, and where to go next

Smarter Operations Fueled by Data

Decision-makers at every level rely on Streams.AI’s built-in intelligence to monitor, optimize, and scale communications

Empower your administrators with instant visibility into user activity, security posture, and deployment status.

Monitor usage by user, group, or location

Track login activity, 2FA enforcement, and license deployment

Visualize bandwidth usage and traffic by device

Generate audit logs and export compliance reports

Explore Admin AI

Supervisors get unmatched visibility into day-to-day operations, whether in-office or remote.

Live agent dashboards with status, availability, and call metrics

Call queue performance: wait times, abandoned rates, and resolution speed

Built-in supervisory controls: silent listen, whisper, barge-in

Historical summaries for coaching, scheduling, and staffing

Learn About Call Center

Drive enterprise-grade performance with AI-enhanced customer engagement metrics.

Context-aware routing analysis with customer intent tagging

Resolution scoring, CSAT metrics, and workflow path heatmaps

Multi-channel reporting (voice, chat, SMS, social)

Agent outcome tracking across all customer journeys

Explore Contact Center

Don't Just Take Our Word for It.
See Why Customers Love PanTerra.

They have by far the best support! I can dial 611 from any phone and someone is waiting right away to help. They have yet to not solve a problem quickly and efficiently. The person on the other end is polite, and extremely knowledgeable. Fantastic support compared to any company we've dealt with to date - just as promised!

Samer Samaan

Marketing Director

I've been using PanTerra for several months now and I have to say, their support has been a standout feature for me. The support team is incredibly reliable, responsive, and efficient, and they have been instrumental in ensuring that our organization runs smoothly.

Otis Collins

Sr. Manager

Anytime I have to reach out to customer support it is always for very minimal things. Sometimes I need help navigating the admin portal, and support is very good about showing HOW to do things rather than just doing it and saying you're good to go. They want you to understand the system as well and become more efficient.

Justin Dobbins

Computer and Information Systems Manager

Streams support has never had to call me back; they have always addressed the issue (which was mostly operator error) before we hung up.

John Lydon

Senior Property Manager

They are always quick to respond and help me with anything. They will ask questions if needed but usually they will quickly take care of whatever I need within 12 hours of sending in a ticket. I love that they don't ask me to do it with instructions unless I'm asking for instructions for next time.

Caleb Hannon

Chief of Operations

The team is always helpful and responsive. It sometimes takes a while longer to get resolutions, but in general I can rely on getting a resolution and hearing a response within a few minutes!

Joshua Harrison

Director of Donor Ministries

No more siloed dashboards
or missing metrics

Streams.AI brings data to the surface clearly and in context.

Compare performance across departments

Monitor trends by location or line of business

Integrate with existing reporting tools via open APIs

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Identify
Customer Behaviors

Gain insights into customer behavior such as call lengths and frequency to optimize sales strategies and business communication.

Boost Customer Engagement and Satisfaction

Identify bottlenecks, streamline processes and optimize workflows to reduce costs, improve efficiency and increase customer satisfaction.

Businesses that Trust PanTerra

Used by businesses of all sizes for over 20 years.

Improved Decision-Making

Real-time insights and actionable intelligence for informed decision-making.

Streamlined Operations

Seamless integration with existing applications for streamlined operations and workflows.

Your Competitive Edge

Powerful data analysis tools for identifying trends, patterns, and opportunities for growth.

See clearer,
move faster,
grow smarter

Advanced Features

Customize alerts and notifications to eliminate duplicate efforts, save time and improve responsiveness

Take immediate corrective action through built-in, multi-channel communications features

Generate ad hoc reports instantly or set up periodically scheduled reports to maintain regular performance review

See What Smarter Analytics Can Do

Join hundreds of businesses already using PanTerra's analytics to streamline operations, reduce support overhead, and increase customer satisfaction.

Book your demo