Sales & Customer Service

Drive growth and customer satisfaction with PanTerra Streams' all-in-one communications solution.

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Includes the desk phone

All-in-One Phone Service

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Connect your team now

Don't Need Desk Phones?

Everything You Need
Everything Customers Want

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Be Wherever Customers Want to Engage

Engage customers on the media of their choice to provide a seamless and positive customer experience. Streams provides your agents with multi-channel customer support capabilities, including call, text, email, social media and live chat features. 

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Boost Sales & Support With Key Integrations

With built-in and customized integrations for all your platforms and applications, including CRM, collaboration and productivity applications, employees have instant, seamless access to everything they need to support customers or close a sale.

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Skyrocket Productivity With AI and Automations

Route interactions to the right agent or virtual agent based on context and complexity. Use AI to suggest next best action, streamline and automate workflows. Move seamlessly between inbound and outbound calling queues to minimize wait times and maximize agent productivity.

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Make Informed Decisions With Advanced Analytics

Streams' Business Analytics lets you view and customize over 100 performance metrics to monitor agent performance and the customer experience. Visualize your data with powerful graphical reporting, and get unlimited analytic data storage.

 

Don't Just Take Our Word for It.
See Why Customers Love PanTerra.

They have by far the best support! I can dial 611 from any phone and someone is waiting right away to help. They have yet to not solve a problem quickly and efficiently. The person on the other end is polite, and extremely knowledgeable. Fantastic support compared to any company we've dealt with to date - just as promised!
Samer Samaan
Marketing Director
I've been using PanTerra for several months now and I have to say, their support has been a standout feature for me. The support team is incredibly reliable, responsive, and efficient, and they have been instrumental in ensuring that our organization runs smoothly. 
Otis Collins
Sr. Manager
Anytime I have to reach out to customer support it is always for very minimal things. Sometimes I need help navigating the admin portal, and support is very good about showing HOW to do things rather than just doing it and saying you're good to go. They want you to understand the system as well and become more efficient.
Justin Dobbins
Computer and Information Systems Manager
Streams support has never had to call me back; they have always addressed the issue (which was mostly operator error) before we hung up.
John Lydon
Senior Property Manager
They are always quick to respond and help me with anything. They will ask questions if needed but usually they will quickly take care of whatever I need within 12 hours of sending in a ticket. I love that they don't ask me to do it with instructions unless I'm asking for instructions for next time.
Caleb Hannon
Chief of Operations
The team is always helpful and responsive. It sometimes takes a while longer to get resolutions, but in general I can rely on getting a resolution and hearing a response within a few minutes!
Joshua Harrison
Director of Donor Ministries

Speak to a Cloud-Pro Today

If you're ready to learn more or switch to PanTerra, our team is ready to help. Super fast and easy migration and deployment gets you up and running within 1 day.

Advanced Features

Below are some additional features for the more technical aspects of the PanTerra platform. 

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Unified Live Monitor

Customer service soars to new heights through real-time SLA/API monitoring of any agent with both ad hoc and scheduled reporting.

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Simplified Temporary Scaling

Seasonal businesses can scale their employees during busy times of the year without the added real estate expense.

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No Geographical Limits to Hiring

By leveraging the benefits of a PanTerra virtual call center, you can hire the best employees for the job regardless of where they are located.

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Build Your Own Quote

Use the Quote Calculator

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PanTerra Fit Quiz

Is PanTerra
Right for You?

Supercharge Your Communications for Free!

Get a free PanTerra Streams account and enjoy on-net audio/video calls, video conferencing, team collaboration, secure file sharing, and more.
  • Skyrocket productivity

  • Integrate seamlessly