Statewide Windows & Doors, a window and door installation company with over 25 years of experience, faced challenges in finding a reliable and cost-effective communications solution to meet their needs. After experiencing frustration with their previous provider, they turned to PanTerra Networks to improve their communication and collaboration capabilities.
With the help of PanTerra's robust features and exceptional support, Statewide Windows & Doors was able to streamline their operations and improve their customer service, all while saving on costs. PanTerra's advanced VOIP system and comprehensive reporting capabilities provided Statewide with unprecedented flexibility and visibility into their call handling process, allowing them to identify and address areas for improvement.
Overall, Statewide Windows & Doors’ experience with PanTerra Networks was overwhelmingly positive, and they would highly recommend the platform to other businesses in need of a reliable and cost-effective communications solution.
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Your IT teams have specific needs. It's your job to keep things running smoothly. PanTerra Streams makes it easy. It is built and managed fully in-house by a team of engineers who understand what tech teams need for peace of mind and scalability.
With the ability to easily communicate through voice, video, chat, and file exchange, construction teams can collaborate more effectively even when working remotely. For example, architects and engineers can easily share design plans with contractors and subcontractors, and all parties can stay in communication throughout the project to ensure it is completed efficiently and on-time.
With all communication channels integrated into one platform, construction companies can avoid confusion and improve productivity. For example, a customer might contact Statewide Windows & Doors with a question about a project. Using the PanTerra UCaaS platform, customer service representatives can quickly access project details and communicate with the appropriate team members to provide a fast and accurate response.
With a more efficient and streamlined communication process, construction companies can better serve their customers. For example, if a customer needs to make a change to a project, the team can respond quickly and provide updated project plans in real-time. This level of responsiveness can help construction companies stand out from their competitors and improve customer satisfaction.