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PanTerra’s Streams.AI

AI-powered Customer Engaging Business Communications

Streams.AI future-proofs the moving parts behind every call, team, and location

All-in-One Customer Engaging Communication Solution

communicationsplatformprovider

Our vision is to transform enterprise communication by combining AI and cloud-based communication that turbocharges customer engagement. 

With Streams.AI, we help teams work smarter—boosting productivity, streamlining collaboration, and driving real-time connections that scale across your enterprise.

Advanced PBX

Enhanced security with MFA-advanced call routing
Supports multiple IP devices per user

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Luna AI Receptionist

Always answer and route a call with Luna, Stream's conversational AI receptionist. Can be customized per location.

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Secure PBX

No need for Private Branch Exchange (PBX) equipment — our virtual phone system runs over an internet connection and provides easy set up for your business.

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Secure and Reliable Business Phone System

Cloud PBX has all the hardware in the cloud provider's end, so the only requirement for our cloud PBX are cellphones and signaling devices.

Contact Center IA

Inbound and outbound blended calling to maximize agent productivity
Enterprise-ready contact center to optimize every customer touchpoint

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AI-Based Agent Assist

Use AI to suggest next best action and streamline the agent workflow experience.
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Inbound & Outbound Blended Calling

Seamlessly move between inbound and outbound calling queues to maximize agent productivity.
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Customer Journey Tools

Empower agents to deliver personalized services and a seamless customer journey.

Connect Video Conferencing IA

Webinars support at no charge
Features such as raise hands, customer user profiles and media channel access

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Background Replacement

Apply a virtual background for a more professional image from one of the pre-loaded images or upload your own.

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Supervisory Modes

Silent listen, whisper and barge-in with supervisory modes configured on any user with Multi-Factor Authentication.

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Physical Meeting Room Support

Allow any user to easily create, edit and schedule a Connect session for a physical meeting room location with a Start PIN.

Team Rooms

Create unlimited multi-media collaboration rooms
Share and collaborate with distributed teams all over the world

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Live Video Streaming

Stream live video broadcasts to hundreds of viewers from your desktop or mobile device.

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Stream Multiple Conversations

Set up internal or external team rooms with multiple access levels per user.

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Secure Content Uploading & Storage

All team room content is stored securely in Streams HIPAA-compliant SmartBox cloud storage platform.

Smartbox File Sharing

Centralized administration, file versioning and undelete
Multi-level access and share control

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Customize Your Sharing

Share content via links and use multiple share privileges, levels, and password protection.

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Independent Device Syncing

Individually sync content to each remote device, improving productivity and protecting sensitive documents.

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Multi-Level File & Directory Sharing

With SmartBox, uniquely share any file or folder in any directory to anyone including different users or users with different permissions than its parent directory.

Business Analytics

With advanced features to provide you with the more technical aspects of PanTerra, you're unlikely to switch networks again. Check out some of those features below. 

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Get the Right Information to the Right People

Customize alerts and notifications to eliminate duplicate efforts, save time and improve responsiveness.
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Lightening Fast Response

Take immediate corrective action with the appropriate people through built-in, multi-channel communications features from audio/video calling to web meeting.
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Detailed Instant and Automated Reporting

Generate ad hoc reports instantly or set up periodically scheduled reports to maintain regular review of your company's performance.

Integrations

Seamlessly connect with both Google Workspace and Microsoft 365
Integrate with 3rd party CRMs, SSO providers, and Microsoft Active Directory

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Open APIs

Use your own front-end application and Streams.AI’s reliable voice network to access and manage call recordings.

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Click-to-Call API

Make or receive calls anywhere with our custom integrations and integrated telephony into CRMs.

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Account User Management

Simplify and centralize user management under 3rd party applications and manage users from a single directory.

Business Phones

With integrated softphones, enhanced call recording and voicemail, and automatic call routing, you can't go wrong with our advanced features. Check out our other advantages below. 
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Hardware as a Service (HaaS)

Deliver the most up to date on-premises phones (Poly and Yealink) to your company for no up front capital cost and a low monthly fee.
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Advanced IP Phones

We support up to two of our latest IP full-color phone devices from Yealink and Poly, which come fully configured and ready to plug in to register from multiple locations.

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ATAs for Analog Devices

Single and multi-port ATA devices provide support for analog devices such as analog phones, PA systems or door locks.

Don't Just Take Our Word for It.
See Why Customers Love PanTerra.

They have by far the best support! I can dial 611 from any phone and someone is waiting right away to help. They have yet to not solve a problem quickly and efficiently. The person on the other end is polite, and extremely knowledgeable. Fantastic support compared to any company we've dealt with to date - just as promised!
Samer Samaan
Marketing Director
I've been using PanTerra for several months now and I have to say, their support has been a standout feature for me. The support team is incredibly reliable, responsive, and efficient, and they have been instrumental in ensuring that our organization runs smoothly. 
Otis Collins
Sr. Manager
Anytime I have to reach out to customer support it is always for very minimal things. Sometimes I need help navigating the admin portal, and support is very good about showing HOW to do things rather than just doing it and saying you're good to go. They want you to understand the system as well and become more efficient.
Justin Dobbins
Computer and Information Systems Manager
Streams support has never had to call me back; they have always addressed the issue (which was mostly operator error) before we hung up.
John Lydon
Senior Property Manager
They are always quick to respond and help me with anything. They will ask questions if needed but usually they will quickly take care of whatever I need within 12 hours of sending in a ticket. I love that they don't ask me to do it with instructions unless I'm asking for instructions for next time.
Caleb Hannon
Chief of Operations
The team is always helpful and responsive. It sometimes takes a while longer to get resolutions, but in general I can rely on getting a resolution and hearing a response within a few minutes!
Joshua Harrison
Director of Donor Ministries

End-to-End Solution

PanTerra is more than the cloud: our robust HaaS program provides the newest phones and hardware options to ensure you can connect to the cloud seamlessly and reliably.

SD-WAN Solution

PanTerra has partnered with Bigleaf Networks to provide an unparalleled SD-WAN solution which provides a complete software defined WAN solution when you want the highest level of reliability, resilience and manageability.

With PanTerra's Bigleaf SD-WAN solution, your WAN network will automatically apply QoS to critical services and automatically find the best circuits to route traffic through. With real-time fail-over, business continuity will always be maintained.

SmartBand Open Internet Solution

Looking for a cost-effective but fully managed means of connecting to our service?

Choose our open Internet solution, which provides single or dual connectivity through a variety of physical media including DSL, cable, T-1s, fiber and Ethernet Over Copper (EoC).

Industry-leading Stability for over 20 Years

PanTerra delivers integrated, customer-centric engagement solutions—without compromising our core strengths in reliability, scalability, and security.

Reliability

With redundancy built-in to every level, from hardware to servers and connectivity, you can be confident that PanTerra will maintain your business continuity 24/7/365. Full monitoring and auto-recovery algorithms are designed into every service.

Availability

PanTerra delivers greater than 99.9% service uptime with resiliency and redundancy built into every critical service.

Scalability

With a 100% cloud infrastructure, PanTerra can deliver virtually unlimited scalability for your enterprise to deploy and accelerate growth anywhere in the world.

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Service Level Agreement

What You Can Expect from PanTerra

 

Supercharge Your Business Communications Now

Schedule your Streams.Ai demo today and enjoy on-net audio/video calls, video conferencing, team collaboration, secure file sharing, and more.