Case Study

Why Tampa Truck Driving School Switched to PanTerra Networks and Never Looked Back


Tampa Truck Driving School is a training facility that specializes in helping students achieve their Commercial Driver's License (CDL) in Florida. They stand out from other truck driving schools by
financing their students directly, instead of outsourcing to finance companies, which reduces costs for their students. They also offer a 100% job placement ratio by pre-screening their students to ensure their ability to obtain employment in the trucking industry. With a 3-week training program, practical training, and new classes starting every Monday, Tampa Truck Driving School provides real-world experience for their students to become safer, more professional commercial drivers.

After reviewing several providers, Tampa Truck Driving School chose PanTerra due to its superior features and reliable service. The platform's integration with Salesforce and other business applications was a key factor, as was its easy-to-use interface and strong customer service. With PanTerra, Tampa Truck Driving Schools has been able to streamline its communications and collaboration processes, leading to increased productivity and improved customer satisfaction. 

Why PanTerra Works for Tampa Truck Driving School

  • Easy Set-Up

  • Easy to Use

  • Customer Service is Good

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Inefficient communication channels
Transportation companies often have multiple departments and stakeholders involved in various processes, from dispatch to delivery. This can result in multiple communication channels that are not integrated, leading to confusion and decreased productivity.
Difficulty in collaborating remotely
Remote work can lead to a lack of communication and decreased collaboration between team members, which can hinder productivity and result in missed deadlines. In the transportation industry, where drivers and dispatchers are often in different locations, remote collaboration can be especially challenging.
Inability to quickly respond to customer needs
In the transportation industry, responding quickly to customer needs is crucial. However, it can be difficult to do so due to ineffective communication channels or a lack of visibility into customer needs.
Lack of integration between different communication tools
Transportation companies may use multiple communication tools such as email, phone, and messaging apps. However, if these tools do not integrate, it can lead to confusion and decreased productivity.
Costly and complex on-premise hardware and software solutions
Transportation companies may struggle with the high costs and complexity of maintaining on-premise hardware and software solutions for communication and collaboration needs. This can be especially challenging for smaller companies with limited resources.
Best phones ever!
We looked at other solutions and found PanTerra to be the best fit for our needs and budget.
PanTerra was a better fit for our needs due to its ease of use, value, and excellent customer
Josh Douglas, Finance Manager
Josh Douglas, Finance Manager
Josh Douglas, Finance Manager

Why Tampa Truck Driving Schools Chose to Use PanTerra

Tampa Truck Driving School chose to use PanTerra for a number of reasons. Firstly, they were facing challenges with managing communication between their employees and customers, with multiple communication channels that were not integrated. PanTerra's UCaaS platform allowed them to unify all of their communication channels onto a single platform, making it easier for their employees to collaborate and communicate with each other and with customers.

Secondly, with the growth of remote work and online learning, Tampa Truck Driving School needed a communication and collaboration solution that could support remote work and training. PanTerra's cloud-based platform made it easy for their employees and students to communicate and collaborate from anywhere, without the need for costly on-premise hardware and software.

Finally, Tampa Truck Driving School valued PanTerra's commitment to customer support and service. PanTerra provided them with 24/7 technical support and a dedicated account manager, ensuring that any issues or concerns they had were promptly addressed. Additionally, they appreciated PanTerra's commitment to continuous improvement, with regular updates and new features being added to the platform.

PanTerra’s Unified Solution included

Phone Systems
Create an unlimited number of secure conferencing rooms for internal and external users.
Transfer Calls
Enhanced security and waiting room features prevent unauthorized users from joining your sessions.
Emergency Calls
Through Streams' reliable service, easily connect with crystal clear, HD video/audio conferencing. Every time.
Easy Setup and Use
Conduct large meetings or webinars with speaker, audience and custom user roles for up to 1K users.

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Streamlining Communication

With PanTerra's all-in-one UCaaS platform, transportation companies can streamline their communication channels by consolidating voice, text, chat, and file exchange into a single platform. This can help reduce confusion and improve productivity by making it easier for employees to communicate with each other and customers.


Improved collaboration

PanTerra's cloud-based UCaaS platform enables remote collaboration, which is especially important for transportation companies that have employees working in different locations or remotely. With PanTerra's collaboration tools, teams can work together more efficiently and effectively, leading to improved productivity and better outcomes.


Faster response times

Transportation companies need to be able to quickly respond to customer needs, whether it's providing updates on shipments or addressing issues with deliveries. PanTerra's UCaaS platform can help companies respond more quickly by providing real-time communication tools that enable employees to quickly connect with each other and customers.


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