About us

We deliver state-of-the-art customer engaging business communications, powered by AI for the next generation enterprise

The most trusted communication platform since 2023

Providing Secure & Compliant Cloud Phone Solutions

Our vision is to completely change how enterprises conduct business, by delivering the most comprehensive AI-powered suite of cloud-based, customer engaging business communications.

PanTerra empowers people to work better by increasing productivity, enhancing communications and simplifying collaboration.

We’re designed to futureproof your business communications empowering the next generation enterprise.

Our promises

Communicate, Collaborate & Share

Streams.AI delivers calling, messaging, texting, video, and file sharing in one secure, customizable AI powered cloud platform—boosting productivity and reducing complexity.

End-to-End Solution

From on-prem equipment to cloud scalability and bandwidth, PanTerra provides a fully managed solution with 24/7 monitoring and support.

Service & Technology Provider

As both provider and developer, PanTerra delivers purpose-built, AI powered cloud services with full control over performance, security, and innovation.

Security & Reliability First

With HIPAA compliance, multi-factor authentication, and full encryption, we ensure enterprise-grade security and 99.999% uptime.

Collaborative Partnership

Our experts guide you through every phase—from discovery to deployment—with training and support designed to keep your business running strong.

Futureproof by Design

Eliminate obsolescence with a solution powered by AI, built to scale and evolve. No rip-and-replace, just long-term value and seamless growth. PanTerra powers the next generation enterprise.

Industry Awards & Recognitions

At PanTerra, we are committed to delivering innovative and unified cloud communications solutions to our customers. We also set ourselves apart on service and value. Our customers like what we're doing, and experts agree!.

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TrustRadius Top Rated Award 2025

PanTerra was named a 2025 TrustRadius Top Rated Award Winner for customer satisfaction and product excellence

Five9 2024 Partner Excellence Award

PanTerra was honored with the Five9 2024 Partner Excellence Award for its commitment to enhancing businesses with AI-powered, customer-focused CX. solutions.

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TrustRadius Buyer’s Choice Award 2025

Panterra Networks has been recognized by its customers for best capabilities, best value for price, and best customer relationship.

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Wheelhouse Editor’s Choice Award

PanTerra Networks Receives Wheelhouse Editor's Choice Award 2024 for Phone Systems and Contact Centers.

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TrustRadius Top Rated Awards 2023

PanTerra Networks Earns TrustRadius Best Of Awards 2023 for Best Feature Set, Best Value, and Best Relationship.

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2023 Unified Communications Excellence Award

PanTerra Networks Awarded 2023 Unified Communications Excellence Award from INTERNET TELEPHONY Magazine

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G2 High Performer and Users Love Us 2023:

PanTerra Networks Earns G2's High Performer and Users Love Us badges for 2023

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TMCnet Video Conferencing Excellence

TMCnet Video Conferencing Excellence

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TMCnet Teleworking Solutions Excellence

TMCnet Teleworking Solutions Excellence

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TrustRadius Best Of Awards 2023

Sprocket Rocket lets you transform your rapid prototype into a beautiful design by adjusting every aspect to fit brand standards.

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Winner of the 2022 INTERNET TELEPHONY Friend of the Channel

Winner of the 2022 INTERNET TELEPHONY Friend of the Channel

Product of the Year Award

Product of the Year Award

Product of the Year Award

Trusted Service & Lightning-fast Support

What further sets us apart is our reputation we have built as a trusted service provider and our relentless commitment to customer satisfaction.

Our customers enjoy 30-second response times from live, stateside technicians ready to ensure business continuity and help you move your business forward.

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Make an impact

Those are the words we live by at PanTerra. Meet the people behind that mission.

Executive Team

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Arthur Chang

President and CEO

Arthur Chang brings over 20 years of hi-tech executive experience to PanTerra Networks. Artie, a Silicon Valley serial entrepreneur, held senior executive positions at several successful companies in Silicon Valley. Prior to PanTerra Networks, Artie was the CEO of Cradle Technologies, a multi-core multimedia DSP company and SoloPoint Communications, a provider of telecom equipment. Artie started his career at Bell Laboratories.

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Jeff Boucher

CFO & VP of Finance

Jeff Boucher brings over 17 years of finance, accounting and operations experience in SaaS technology companies. Prior to PanTerra Networks, Jeff was the VP of Finance at Power Assure, a SaaS provider of data center energy management software. Prior to that he was the VP of Finance at Bytemobile, a company acquired by Citrix Systems. Jeff started his career at the public accounting firm Frank, Rimerman & Co., where he earned his California CPA license as an audit manager.

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Rob Mainor

VP of Operations

Robert Mainor has over 20 years of senior level executive experience in the communications industry. Rob has held strategic roles in marketing, sales, business development and operations and is considered a key pioneer in bringing VoIP to the masses. Prior to PanTerra Networks, Rob was the co-founder and COO of SunRocket. Prior to SunRocket, Rob was the President of Xpedite Systems, a $200M multi-modal communications services company.

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Dave Ryan

VP of Sales

David Ryan brings with him over 15 years of sales leadership to PanTerra Networks. Dave has held strategic roles in sales leadership, sales, operations and business development in the UCaaS, SaaS and telecommunications industries. Prior to joining PanTerra Networks, Dave was Regional Director of Sales at Nextel Partners, Inc. a wireless communication provider. Prior to Nextel Partners, Mr. Ryan was the Regional Director of Sales at Verizon Wireless.

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Surya Konala

VP of Development

Surya Konala has over 18 years of experience in software engineering and complex project management. His expertise spans numerous engineering areas including multi-device GUI architectures, telephony systems, and highly scalable cloud architectures. Surya has an M.Sc. degree from Andhra University.

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Jerome Friesenhahn

VP of Customer Sales

Jerome Friesenhahn has over 20 years of hi-tech experience with a focus on cloud-based unified communications since 2000. Prior to PanTerra Networks, Jerome was EVP with Allnet Services, where he managed all sales and technical operations, including building strong business relationships with early adopters of cloud unified communications providers.

Board of Directors

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Arthur Chang

President and CEO

Arthur Chang brings over 20 years of hi-tech executive experience to PanTerra Networks. Artie, a Silicon Valley serial entrepreneur, held senior executive positions at several successful companies in Silicon Valley. Prior to PanTerra Networks, Artie was the CEO of Cradle Technologies, a multi-core multimedia DSP company and SoloPoint Communications, a provider of telecom equipment. Artie started his career at Bell Laboratories.

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Edward Esber, Jr.

Director

Ed Esber has over thirty years experience in the computer industry working for IBM, Texas Instruments and as CEO of Ashton Tate and COO of Creative Labs. He was either a founder, executive or board member of several startups including VisiCorp, Creative Insights, SoloPoint, Motion Computing, Blue Roads Software, Poqet Computer, iTaggits and Pocket.com. As a PC industry pioneer, he pioneered the marketing and distribution of retail, packaged software and developed the marketing strategies for two of the world’s best selling PC software packages of the 1980’s. He marketed the first spreadsheet, the first office suite and the first Wintel graphical user interface.

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Alex Wong

Director

Alexander Wong is a managing partner at Topiary Capital, a venture capital firm investing in visionary entrepreneurs creating and reshaping large markets. Prior to Topiary Capital, he was a managing director of D. E. Shaw & Co., L.P. and head of venture capital at the D. E. Shaw group. He has more than 20 years of operating, technical, private equity, and venture capital experience in the technology industry. His investment interests span a wide range of areas, including financial technology, big data, mobile, enterprise software, clean energy, and emerging technologies. Prior to joining the D. E. Shaw group in 2005, he was a partner at Apax Partners, a global private equity firm. Before that, he served as a managing director at Intel Capital, the venture capital unit of Intel Corporation. He has also held roles in engineering, operations, research and development, and government affairs.

AI-powered Customer Engagement

Our goal is simple: leverage AI to turn communication
into momentum, and collaboration into meaningful business outcomes.

From AI-powered receptionists and call routing to real-time
meeting insights and workflow automation, we build technology
that eliminates friction and empowers people. The result?

Teams that move faster, collaborate smarter, and stay focused
on what matters most, create the next generation enterprise.

Hear from businesses that already trust PanTerra