AI-Powered Cloud Call Center

Turbocharge customer satisfaction, reduce wait times and streamline workflows with Streams.AI

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AI-Enhanced Call Centers Built for Speed and Simplicity

Intelligent Routing

Route interactions to the right agent based on context and customer intent

CRM Integration

Ensure instant access to information with CRM integration and custom apps

Advanced Analytics

Gain insight into customer interactions and agent performance with detailed reports

Don't Just Take Our Word for It.
See Why Customers Love PanTerra.

They have by far the best support! I can dial 611 from any phone and someone is waiting right away to help. They have yet to not solve a problem quickly and efficiently. The person on the other end is polite, and extremely knowledgeable. Fantastic support compared to any company we've dealt with to date - just as promised!

Samer Samaan

Marketing Director

I've been using PanTerra for several months now and I have to say, their support has been a standout feature for me. The support team is incredibly reliable, responsive, and efficient, and they have been instrumental in ensuring that our organization runs smoothly.

Otis Collins

Sr. Manager

Anytime I have to reach out to customer support it is always for very minimal things. Sometimes I need help navigating the admin portal, and support is very good about showing HOW to do things rather than just doing it and saying you're good to go. They want you to understand the system as well and become more efficient.

Justin Dobbins

Computer and Information Systems Manager

Streams support has never had to call me back; they have always addressed the issue (which was mostly operator error) before we hung up.

John Lydon

Senior Property Manager

They are always quick to respond and help me with anything. They will ask questions if needed but usually they will quickly take care of whatever I need within 12 hours of sending in a ticket. I love that they don't ask me to do it with instructions unless I'm asking for instructions for next time.

Caleb Hannon

Chief of Operations

The team is always helpful and responsive. It sometimes takes a while longer to get resolutions, but in general I can rely on getting a resolution and hearing a response within a few minutes!

Joshua Harrison

Director of Donor Ministries

Improved Customer Satisfaction

Get real-time collaboration, intelligent routing, virtual assist, complete customer view and more.

Increased Productivity

Enjoy seamless integration, automated call distribution with inbound/outbound call blending, and advanced analytics.

Scalability & Flexibility

Scale your business as much and as often as needed, with flexible plans, bundle pricing and remote accessibility.

Answer faster,  resolve smarter and  engage better

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Handle More with Less

Efficiently route and prioritize calls to the right agents—reducing wait times, boosting capacity, and improving customer satisfaction.

Supervisor tools:
Monitor, Whisper or Barge

Empower supervisors to monitor, coach, and step in to improve agent performance without disrupting the customer experience.

Scale Up or Down Fast

Easily set up Cloud Call Center without the need for specialized hardware or software, reducing implementation costs and boosting time to market.

Faster Data-Backed Decisions

Manage your teams more effectively by tracking key performance indicators, identifying areas for improvement, and ultimately improving customer engagement.

Ready to Make the Call?

If you're ready to switch to PanTerra, our team is ready to help. Super fast and easy migration and deployment gets you up and running within 1 day.

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Advanced Call Center Analytics

Track performance with precision using over 120+ real-time KPIs: monitor key metrics, set custom alerts, and stay ahead of issues before they impact service.

Uncover every call’s full journey to see who handled the call, for how long, when it was on hold, and where it went next—all in one seamless view.

Compare performance with ease to identify trends, benchmark activity, and make smarter, data-backed decisions with actionable insights.

Automate your reporting workflow by scheduling daily, weekly, or monthly reports straight to your inbox, and ensure your team always has the intel they need.

Businesses that Trust PanTerra

Used by businesses of all sizes for over 20 years.

Advanced Features

Deploy agents anywhere in the world while managing them centrally or distributed

Connect with MS Teams and Outlook for unified calling, messaging, and collaboration

Automatically convert voicemails to email or text and always stay in the loop

Turbocharge your
Call Center today

Get a free PanTerra Streams.AI demo account and enjoy on-net audio/video calls, video conferencing, team collaboration, secure file sharing, and more.

Call
(888) 825-0244

Email
sales@panterranetworks.com

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