TEAM
MESSAGING

MULTI-MEDIA, PERSISTENT TEAM MESSAGING

The business cloud team messaging platform with built-in communications features.

UNLIMITED TEAM ROOMS

Set up unlimited team rooms with people within your company or outside with enhanced share access control.

SHARE MULTI-MEDIA CONTENT

Share any type of content, including text, pictures, video, audio, files and folders. Even share live broadcasts.

PERSISTENT CONTENT

All shared content remains in the team room for as long as you want. You can individually edit or remove a message.

SOCIAL MEDIA FEATURES

Gain instant feedback with built-in social media features such as likes, re-sharing and message commenting.

FULL MOBILE DEVICE SUPPORT

With dedicated Apple and Android mobile apps, Streams lets you collaborate with teams wherever you go.
Get iOS app    Get Android app

COMMUNICATIONS BUILT-IN

Conduct one touch audio or video conferencing, deskshare or full web meetings with team members.

ADVANCED BUSINESS FEATURES

Full featured, enterprise-class contact center connects your customers and prospects instantly to the right resources.

MULTIPLE TEAM TYPES

Create teams specific to their purpose and visibility within the organization, such as display, private, company and public. Multiple join methods include invite only, self-join, view only and contributor.

LIVE VIDEO STREAMING

Stream live video to hundreds of viewers from your desktop or mobile device, perfect for company or product announcements.

CONTRIBUTOR ROLE

This powerful feature allows non-team members to converse with team members in a "private" conversation within a team room. This is perfect for facilitating a support team room.

FULL CONTENT SEARCH

Streams supports full, real-time content search of all streams, highlighting results instantly in a separate streams pane.

CUSTOMIZABLE NOTIFICATIONS

Custom notification settings and sounds per stream let you work your way, minimizing and prioritizing interruptions.

MULTIPLE CONVERSATIONS AT ONCE

Conduct multiple Streams conversations at once, maximizing productivity and responsiveness in a real-time environment.

FULL FOLDER UPLOAD & SMARTBOX SUPPORT BUILT-IN

Upload local files or folders or add any SmartBox file or folder. Full folder sharing gives you maximum flexibility to share content the way you want to.

GRAPHICAL ANALYTICS

Real-time trending and over 100 SLA/KPI performance metrics can be measured in real-time or over time allowing you to fine-tune your business.

UNIFIED SOLUTION

Unified communications, team messaging and file sync & share in a single, fully customizable, secure cloud solution.

Streams cloud service

CENTRALIZED GROUP/CONTACT MANAGEMENT

Single, centralized management of groups and contacts significantly reduces repetitive contact management, increasing productivity.

INTEGRATED FILE SYNC & SHARE

Securely manage your corporate content with SmartBox while using Streams to securely share the content in the same application.

INTEGRATED COMMUNICATIONS

Communicate and collaborate with team members seamlessly in the same application. Call a team member, initiate an audio or video conference or web meeting instantly.

SINGLE ADMINISTRATION

Single, easy to use administration portal for all services simplifies management, improves service consistency and reduces IT overhead.

INTEGRATION & INTEROPERABILITY

Streams can integrate and interoperate with most 3rd party applications, easily adapting to your existing IT infrastructure.

BROAD INTEGRATION

Streams provides the broadest level of integration and interoperability with 3rd party CRMs and applications as well as with other service providers, ensuring Streams can fit into your existing ecosystem.

MAKES CALLS FROM YOUR BROWSER

Streams allows you to one-click call from any phone number on any webpage in your browser. And you can place the call from any of your registered devices.

CUSTOMIZABLE WITH APPDESIGNER

Streams provides AppDesigner, a powerful programming platform which allows Streams to custom interoperate and integrate with virtually any 3rd party application. Learn more...

3RD PARTY SSO SUPPORT

Streams supports 3rd party Single Sign On (SSO) providers so you can simplify user access and centralize secure login.

COMMON BACK-END SERVICES

Common administration, billing, security, analytics and more - simplify management, accelerate deployments and reduce overhead costs.

REPORTING & ANALYTICS

Choose from hundreds of common reports as well as both graphical and table-based analytics. Create instant reports, scheduled reports and recurring reports to gain the most insight into your business.

MULTI-LOCATION BILLING

Flexible multi-location billing adapts to your company's expense model from centralized headquarter to distributed franchise and anything in between.

POWERFUL SECURITY

Enhanced security including HIPAA compliance, multi-factor authentication, centralized access control, single sign on and 24/7 monitoring are consistently applied to all services.

SINGLE ADMINISTRATION

Single, easy to use administration portal for all services simplifies management, improves service consistency, centralizes access control and reduces IT overhead.